DC Operations Team Lead

Why join us?

At Design Within Reach, home comes first.  We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

About This Opportunity

As an Operations Team Lead, you’ll assist in leading and coordinating the day-to-day activities for the assigned shift, including that all resources are assigned in a manner to meet or exceed safety, quality, customer service, and cost objectives.

Essential Functions

You’ll have opportunities to speak up, solve problems, lead others, and be an owner every day as you…..

• Back up the Operations Supervisor in their absence.
• Ensure team members, including temporary employees, understand job instructions, safety requirements, and quality guidelines.
• Identify, document, and develop solution(s) to workflow problems and issues.
• Lead and coordinate all teams and/or activities for the shift to ensure safety, quality, customer expectations, and cost objectives are met.
• Perform additional responsibilities as requested to achieve business objectives.
• Provide the Operations Supervisor with feedback on team member performance.
• Report customer service, employee safety, equipment, or facility issues to the appropriate personnel.
• Review daily team assignments to ensure that each team is staffed appropriately.
• Update and maintain the schedule to meet customer demand/expectation and/or any information tracking for reports and spreadsheets.

Skills and Abilities

• The ability to thrive in a very fast-paced environment.
• The ability to fulfill the responsibilities of a physically demanding position – constant lifting.
• The ability to consistently lift up to 50 - 75lbs.
• The ability to team-lift up to 250 lbs occasionally
• Strong communication skills.
• Flexible availability for overtime work.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.