Data Science Manager - Fulfilment | London | Hybrid (2 days office)

About us: Leading online retail into the future

Ocado Technology is powering the future of online retail across the globe through disruptive innovation and automation. Join us to create world-class systems at the intersection of robotics and IoT, cloud platforms, big data, machine learning, software development, and beyond.

We're constantly reinventing ourselves, learning fast, evolving our craftsmanship and taking risks as we strive to fulfil our mission to change the way the world shops.

We enable some of the world’s most forward-thinking retailers to do grocery online profitably, scalably and sustainably. Over the past two decades, we have developed a wide technology estate that includes robotics, AI and machine learning, simulation, forecasting and edge intelligence which all form part of our game changing ‘Ocado Smart Platform’ product.

We champion a value-led culture to get our teams working at their very best and to help create a collaborative working environment that our people love. Core values of Trust, Autonomy, Craftsmanship, Collaboration and Learn Fast help drive our innovative culture.

The Opportunity: Shape Product Strategy with Data at a Global Tech Innovator

At Ocado Technology, we’re transforming the future of online retail through pioneering robotics, AI, and large-scale data systems. We’re looking for a collaborative, forward-thinking leader to drive our Product Analytics function — ensuring data is at the heart of how we build, measure, and evolve our products.

This role is about more than reporting; it’s about using data to tell compelling stories, influence decisions, and deliver measurable impact. You’ll work closely with product leadership to define strategy, empower teams, and guide the next generation of data talent. Key Responsibilities will include:

Leading a High-Performing Team: Mentor and grow our product analytics team, fostering an inclusive culture of learning and excellence.
Driving the Product Strategy: Partner with product leadership to ensure data-driven insights inform the roadmap and shape our evolving technology platform.
Quantify and Drive Impact: Define and own success frameworks, ensuring analytical work translates into clear, measurable outcomes.
Champion Advanced Analytics: Advance our capabilities through cutting-edge experimentation and causal inference methodologies.
Elevate Our Product Culture: Embed data-informed thinking across teams, empowering others to make decisions with confidence and analytical rigour.

This is a role with real scope, one that combines influence, innovation, and impact, and offers a clear path to senior data leadership within Ocado Technology.

What we’re looking for:

We’re looking for a leader who combines technical excellence with strategic vision and a passion for developing people. You’ll turn complex data into clear insights that guide our product decisions and help shape the future of online retail.

As a Leader, You:

Inspire and Empower: You build inclusive, high-performing teams and create an environment where people do their best work.
Communicate with Clarity: You turn data into stories that influence decisions across product, engineering, and business teams.
See the Bigger Picture: You think systemically, connecting analytics to commercial and product outcomes.Bring Structure to Ambiguity: You thrive in fast-moving environments and create clarity where it’s needed most.

Your Technical Toolkit:

Strong foundations in causal inference, experimentation, and statistical modelling.
Hands-on experience with SQL and Python (Pandas, SciPy, etc.)
Deep understanding of product metrics and experience in product-led organisations.

Why You’ll Love This Role:

Real Impact: Work at the intersection of robotics, AI, logistics, and e-commerce.
Ownership and Autonomy: Shape your team’s strategy and approach with full leadership support.
Clear Growth Path: A genuine opportunity to progress towards Director-level leadership.

What do I get in return:

Hybrid working (2 days in the office)
30 days work from anywhere globally
Remote working for the month of August + 50% of December
Wellbeing support through Apps such as Unmind and an Employee Assistance Programme
25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
Pension scheme (various options available including employer contribution matching up to 7%)
Private Medical Insurance
22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
Train Ticket loan (interest-free)
Cycle to Work Scheme
Opportunity to participate in Share save and Buy as You Earn share schemes
15% discount on Ocado.com and free delivery for all employees
Income Protection

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