Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

As a Customer Data Analyst Intern , you will be actively involved in day-to-day data operations, helping prepare reports, maintain dashboards, and analyze customer data. You’ll learn how to translate raw data into insights that support customer growth teams in their day-to-day operations.

What you'll do:

Maintain data hygiene by analyzing, cleaning, and unifying data sources.
Generate and maintain regular and ad-hoc reports and interactive dashboards in CRM and BI tools, ensuring data is accurate and easy to access.
Monitor data on our platform to provide insights that enhance user experience and drive retention.
Conduct daily analysis and identify trends, anomalies and opportunities for improvement across the platform.
Identify opportunities for improvement in data quality, reporting processes, and overall analytics capabilities.
Conduct forecasting analyses using historical and current data to predict trends.
Source and identify data and insights for time-critical and strategic decision making.
Assist in developing presentations and detailed reports that translate complex data into clear and actionable insights.
Learn to work with advanced analytics and visualization tools to enhance data collection, analysis, and reporting processes.
Proactively identify challenges within analytics, trends or operational processes, propose data-driven improvements, and support implementation to optimize efficiency and accuracy.
Assist in building AI-driven tools that improve how we forecast, discover opportunities, and analyze customer behavior and understand their needs.

What makes you a strong fit:

Currently pursuing a bachelor's or master's degree in business or technical field and you can work full-time.
Familiarity or interest with CRM tools.
Experience in BI tools and Excel.
Familiarity with Amplitude or similar analytics tools.
Analytical mindset with attention to detail and a proactive approach to problem solving.
Strong communication and presentation skills in English.
You are available to start with internship on February 9th, 2026.
You hold valid student rights from „Studentski Centar“ throughout the entire internship period (6 months).

Internship timeline:

Application deadline (4th of January)
CV screening & Interview with Talent Acquisition (During December & January)
Recruitment task (home assignments) (During December & January)
Interview with Hiring team and selection process feedback (January)
Start of internship program (February 9th)
Orientation week in Zagreb Infobip campus (February 9th - 13th)
Working with the mentor and within a team (February - August)
End of the Internship program (August)

Why you'll love it here:

Orientation week with all interns and a personalized onboarding plan.
Mentor and team support.
Being a part of a growing company in a growing industry – we challenge you not to grow!
Work with people from all over the world. We put the “global” in globalization.
Possibility to stay on after the internship, depending on your performance and business needs.

Why choose internship at Infobip?

Paid internship program
Travel allowance as per city of work
Free lunch
Free Snacks and Beverages
Social Events
Internal Trainings
Free access to Udemy platform
Internship welcome package
Referral Bonus
Equipment
On-Site Amenities

If you haven’t already, visit our landing page for more details, which you can find at the link.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.