Credit Controller - Specialty

Job Location: Leeds or London
Job Type: Permanent, full time
Remuneration: Competitive salary taking into account skills, experience and qualifications

Join Sedgwick as a Credit Controller in a newly created, full-time role offering a competitive salary and the chance to shape a high-impact function within our London Market specialty division.

This is a fantastic opportunity to join Sedgwick in a newly created Credit Controller role that sits at the heart of our specialty division within the London Market segment. You’ll be responsible for managing the collection of premiums and fees, ensuring accounts are settled promptly and in full compliance with regulatory and client requirements. Your deep understanding of Lloyd’s processes and proficiency in Electronic Claims Filing (ECF) will be key to maintaining accuracy and efficiency across all transactions.

As part of a growing team, you’ll work closely with brokers, underwriters, and internal stakeholders to resolve queries, reconcile discrepancies, and build strong relationships that support smooth payment processes. You’ll also take ownership of monitoring outstanding debt, allocating cash, and maintaining clear, up-to-date records. Your ability to produce meaningful management information reports and ensure compliance with FCA, Lloyd’s, and internal policies will be essential to the role’s success.

This position offers a hybrid working model, with 2–3 days in the office and flexibility to work remotely, along with occasional travel to other locations. It’s a chance to make a real impact—driving process improvements, contributing to automation initiatives, and helping shape a first-class credit control function with the full support of our Operational and Finance leadership.

If you’re looking for a role where your expertise will be valued and your ideas can help transform how we work, this is your opportunity to be part of something new and exciting.

The skills you will have when you apply:

• Credit Control Experience: Proven background in premium and fee collections within the insurance market.
• ECF Expertise: Experience with Electronic Claims Filing is essential.
• Lloyd’s Market Knowledge: Strong understanding of Lloyd’s processes and practices.
• Finance Systems: Experience with SAP or similar financial platforms is desirable.
• Target-Driven: Able to work to deadlines and performance targets with self-motivation and focus.
• Workload Management: Skilled in prioritising a high-volume workload, especially during month-end cycles.
• Problem Solving: Demonstrates a strong ability to resolve issues independently and effectively.
• Positive Attitude: Tenacious, proactive, and accountable with a strong “can-do” approach.
• Communication Skills: Excellent verbal and written communication, with strong negotiation capabilities.
• Attention to Detail: High level of accuracy and ability to perform under pressure.
• IT Proficiency: Confident user of Microsoft Office, particularly Excel.
• Dynamic Environment Experience: Comfortable working in fast-paced, high-pressure settings.
• Executive Communication: Able to engage effectively with senior stakeholders and non-financial colleagues.
• Initiative: Capable of identifying issues and solving complex problems independently.
• Organisational Skills: Strong ability to meet strict deadlines and manage competing priorities.
• Team Collaboration: Willing to support colleagues beyond formal responsibilities.
• Discretion: Handles confidential information with the utmost care and professionalism

What we’ll give you for this role:

Remuneration & more

• Competitive salary based on skills and experience
• Holiday allowance of 25 days plus bank holidays
• Hybrid working options (office and home)

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Group Income Protection

Other benefits

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Employee assistance programme for wellbeing support
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our financial operations.

You’ll be part of a team that values collaboration, innovation, and continuous improvement. Whether you're a seasoned professional or returning to the workforce, we welcome diverse backgrounds and experiences.

Next steps for you:

Think this sounds like the right fit? Apply now – we’d love to hear from you.

If you’re unsure whether you meet every requirement, don’t worry – we encourage applications from all backgrounds and levels of experience.

We are proud to uphold a zero tolerance policy towards discrimination of any kind, regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation.

After the closing date, we’ll review all applications and may invite selected candidates for an interview (virtual or in-person).

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