Creative Technologist Manager

Organization Overview :

At Lilly, we serve an extraordinary purpose. Every day, we make a difference for people around the globe by discovering, developing, and delivering medicines that help them live longer, healthier, and more active lives.   

The Lilly Creative Capabilities team fuses data, creativity, and technology to turn bold ideas into work that moves people worldwide. As a true creative engine, we partner across the enterprise, uniting deep brand expertise with integrated insights and modern production to deliver breakthrough ideas with confidence and speed. We design human-centric experiences that build trust, deepen understanding, and drive measurable outcomes. Together, we push past “good enough,” raising the bar for creative excellence and operational agility. If you are driven to lead, learn fast, and raise the bar every day, come help us redefine what a best-in-any-class in-house agency can do.  

Who We Are: 

We’re transforming our in-house agency (IHA) to set a new standard for excellence, creating an environment where creativity thrives on the foundation of smart operations, innovative technology, and empowered people. As Manager,  Creative Technologist, you will act as a hands-on creative technology professional with strong technical and creative expertise. We are seeking candidates who bring a strong understanding of creative technologies and marketing workflows to transform processes and improve quality across the content supply chain (CSC). This role partners across the in-house agency (IHA), Lilly Capabilities, and other teams to design, pilot, and scale solutions that enable faster, smarter, and more consistent delivery of creative and digital content.  

What We Are Looking For: 

• Proven Innovator: Demonstrated ability to apply and scale creative technologies in ways that improve processes, speed, or quality within marketing and content production. 

• Creative Technology Specialist: Significant understanding of creative technologies with an ability to spot gaps, propose solutions, and work within pharma regulatory guardrails. Ability to understand pain points and communicate with appropriate teams to influence product enhancements. 

• Hands-On Executor: Comfortable working in fast paced environments and running multiple projects in parallel to test, pilot, and deliver technical solutions quickly and effectively. Adept at breaking down complex challenges into actionable steps and troubleshooting issues in real time. 

• Curious Learner: Agile mindset with a willingness to experiment in ambiguity, succeed or fail fast, and continuously improve how we deliver work. 

• Change Advocate:  Champion of adopting new ways of working with technology and enabling teams through OCM.

• Detail-Oriented Integrator: Individuals who maintain high attention to detail in applying brand guidelines, accessibility, and compliance requirements across deliverables. 

• Collaborative Partner: Skilled at building relationships across teams, tailoring communications to different groups and stakeholders, and ensuring integrated solutions. 

What You’ll Work On: 

• Influence Roadmaps: Working across the IHA, help construct technology roadmaps and milestones to accelerate the content supply chain. 

• Embed yourself across the In-house agency: Learn the workflows of creative, production, and digital teams; identify opportunities where technology can remove friction or unlock speed. 

• Support Standardization: Contribute to playbooks, templates, and process documentation that drive consistency and efficiency across the in-house agency. 

• Enable Adoption: Help build training resources, document best practices, and support teams in adopting new templates, tools, and capabilities. 

• Collaborate Cross-Functionally: Work closely with Capabilities, Content Ops, Tech@Lilly, Lilly Bengaluru, Brands, and Modular Content teams to ensure alignment and smooth execution. 

• Drive Value Rapidly: Partner with the IHA Technologist Lead to pilot use cases (Adobe and other tools), track outcomes, and support scaling successful initiatives across the in-house agency. 

• Assure Compliance & Quality: Apply regulatory and accessibility requirements when delivering creative tech solutions, ensuring we are aligning innovation with the right teams to ensure quality standards are maintained while moving fast. 

• Provide Feedback to Improve Tools across the CSC: Surface technology pain points and blockers across the IHA and feed new requirements and product enhancements to cross functional partners such as the Lilly Capabilities team, Adobe, etc. to accelerate the Content Supply Chain. 

• Track & Share Success: Capture key learnings, metrics, and case studies from pilots to highlight value delivered and influence future adoption. 

• Stay Ahead of Trends: To position the IHA with best-in-any-class technologies the market has to offer outside of Adobe, monitor external emerging technologies and creative tools, bringing forward ideas that could strengthen the content supply chain. 

Minimum Experience / Personal Skill Requirements:  

• Bachelor’s degree or equivalent experience 

• Exceptional communicator and comfortable interacting with senior leadership and in front of large audiences 

• 3+ years of experience driving creative design, production, personalization, and digital marketing 

• 3+ years of hands-on, technical expertise with using Adobe Creative Suite (Express, Illustrator, Photoshop, GenStudio, Firefly, etc) 

• 3+ years experience driving creative technology strategies and influencing senior stakeholders across global teams. 

• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

• Preferred Qualifications  

• Proven ability to create tailored, end-user focused training materials to position teams for success with new ways of working.  

   

• Demonstrated success in leading organizational change management 

• Experience in managing creative workflows, including asset management, personalization, and scaling content across multiple markets 

• Foundational knowledge with creative configuration platforms (Adobe Experience Manager, Figma, Canva, or similar) 

• Experience working within highly regulated or compliance-heavy environments such as healthcare, finance, government, or media, with a strong understanding of the importance of process rigor, documentation, and cross-functional review.   

• Demonstrated success in leading centralized tech teams that support multiple brands and stakeholders across diverse marketing channels.   

• Proven intellectual curiosity and external perspective, driving innovation and continuous improvement.  

• Highly motivated to pursue ongoing learning and professional development, including obtaining certifications such as, but not limited to, Adobe Certified Professional (or equivalent industry recognized certifications in Adobe tools) to stay current with application advancements and industry best practices. 

• Ability to diagnose process vs. technology pain points and implement solutions through project planning and milestone management.  

• Advanced analytical and problem-solving skills, with the ability to translate insights into actionable strategies.  

• Self-starter with a track record of independent initiative, ownership, and effective self-management.  

• Strong collaboration, relationship-building, and negotiation skills; adept at navigating complex stakeholder environments.  

• High learning agility and a commitment to ongoing personal and professional development.  

Other 

• Position based in Indianapolis; remote work options may be considered. Relocation package provided. Travel up to 15% is expected. 

Note: When applying internally for a position your current supervisor receives notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying. 

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.