Online applications must be received before 11:59pm on:
November 30, 2025If a date is not listed above, review the Applicant Instructions below for more details.
Available Title(s):
1481-YN_ADMINPRO - Student Services Coordinator/Advisor 1, 1482-YN_ADMINPRO - Student Services Coordinator/Advisor 2Business Title:
Cougs Rise CoordinatorEmployee Type:
Admin. Professional (+) (Fixed Term)Position Details:
The Opportunity:
As the Cougs Rise Coordinator you are responsible for effective student services and implementation of a student success initiative focused on supporting the college transition and retention of low-income and first generation students from across the state. Working alongside the Director to provide expertise and support, major responsibilities include implementing systems and methods for student programs and services (including an academic year and summer residential program); advising and counseling of students; preparing guidelines, procedures and updates; developing and participating in student activities; functioning as a liaison with internal and external constituents; monitoring and evaluating student services and operational effectiveness, and effecting changes required for improvement. You are charged with carrying out the mission and strategic plan of the organization through effective and efficient coordination of operations, the development of opportunities, stakeholder relations, and strategic initiatives.
Individuals who are first-generation college students/graduates or from low-income backgrounds are encouraged to apply.
The successful candidate will begin as either a Student Services Coordinator/Advisor 1 or Student Services Coordinator/Advisor 2 depending on your level of experience.
Additional Information:
This is a full time (100% FTE), temporary position. This position is overtime eligible.
Temporary End Date: This is a temporary position expected to end on 08/31/2026. Renewal is dependent on the need for extension and/or if additional funding is secured to extend employment.
Monthly Salary:
Student Services Coordinator/Advisor 1: $3,750.85 - $ 4,575 | Commensurate with experience and qualifications
Student Services Coordinator/Advisor 2: $4,061.90 - $ 5,075 | Commensurate with experience and qualifications
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.
Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.
Required Qualifications:
Student Services Coordinator/Advisor 1:
Positions require a Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis
Student Services Coordinator/Advisor 2:
Positions require a Bachelor’s degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis
Required Qualifications for All Ranks:
Demonstrated experience working successfully with students, faculty, staff, administrators, and the public.
Demonstrated experience in programming and student service.
Broad knowledge of and work experience with student transition issues and retention related to the target population.
Demonstrated computer skills including working knowledge of Microsoft Office.
Ability, and willingness, to work some weekends and evenings.
Preferred Qualifications for All Ranks:
Experience with programs serving low-income students
Experience providing residential programming.
Ability to deal effectively with stressful situations, resolve conflict, and problem solve.
Demonstrated ability to work effectively and positively in a highly collaborative environment.
Well-developed written, verbal, organizational, time management, and interpersonal skills.
Strong interpersonal skills and demonstrated experience working with individuals from diverse cultural and economic backgrounds.
About the Office of Academic Engagement -
The Office of Academic Engagement (OAE) is a reporting unit of the Office of the Provost, developed to support student engagement in learning and highly impactful experiences at Washington State University. OAE programs aim to be a launchpad for students to engage with faculty, academic offices, and other resources with the ultimate goal of developing students who are able to persist and complete their degree in a timely manner and are well prepared for life after graduation. OAE develops and implements initiatives that support access, achievement, and affordability for undergraduates, enabling them to engage in the highly impactful academic experiences of WSU.
About Cougs Rise: Cougs Rise works specifically with low-income and first-generation students transitioning to college, delivering programming, advising, and mentoring that builds a supportive community and long-term success.
Area/College: Office of the Provost & Executive Vice President
Department Name: Office of Academic Engagement
Location: Pullman, WA
Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
1) Resume
2) Cover Letter
External candidates, upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.
Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
Reference contact information will be requested later in the recruitment process through Workday.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Time Type:
Full timePosition Term:
12 MonthWashington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.
Notice of Non-Discrimination
In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.
Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.
More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/