POSITION SUMMARY:

As an integral member of Cencora’s Global Compliance Monitoring team, the Compliance Program Coordinator plays a vital role in supporting the operational and administrative functions of the company’s compliance program.  This position is responsible for providing case management support, ensuring timely responses to inquiries and escalations, and contributing to Cencora’s commitment to maintaining ethical business practices.

The Compliance Program Coordinator serves as a key liaison to Compliance Officers, providing guidance and support for cases that require follow-up or clarification.  Additionally, this role is responsible for administering compliance systems, ensuring data accuracy, and facilitating effective communication across the compliance function.

Reporting into the Global Compliance Monitoring leadership, the Compliance Program Coordinator contributes to the Office of Compliance’s efforts to monitor adherence to the company’s Code of Conduct, compliance policies, and applicable laws and regulations.  The ideal candidate will bring a detail-oriented mindset, proactive problem-solving skills, and a passion for fostering a culture of compliance and integrity.

• Case Management & Monitoring:

• • Perform monitoring and management of compliance cases, including Conflicts of Interest, Business Gratuities, and Sponsorships.

  • Ensure submitted cases contain complete and accurate information and are addressed or resolved in a timely manner.

  • Document exceptions identified from compliance monitoring processes into Navex or other compliance systems.

• Stakeholder Communication:

• • Communicate effectively with Compliance Officers, internal stakeholders, and cross-functional teams to ensure alignment on compliance initiatives.

  • Ability to collaborate with diverse teams and across multiple time zones

  • Serve as a point of contact for inquiries, escalations, and system-related issues.

• Policy Application & Analysis:

• • Gain a deep understanding of Cencora’s Compliance policies and apply critical thinking to correlate casework with policy requirements.

  • Participate in brainstorming sessions and creation of ad-hoc/continuous monitoring reports to support compliance special projects and ongoing monitoring efforts.

• Commitment to Continuous Learning

• • Demonstrate a proactive approach to professional development by seeking opportunities to expand knowledge of compliance best practices, emerging regulations, and industry trends.

  • Participate in training programs, seminars, or certifications to enhance skills and contribute to the overall effectiveness of the compliance program.

  • Embrace a growth mindset by identifying areas for personal improvement and supporting team initiatives to strengthen compliance capabilities.

• System Administration & Data Management:

• • Administer compliance systems, including managing user access and maintaining system integrity.

• Team Collaboration & Support:

• • Provide backup support to other compliance coordinator team member during PTO or emergency situations.

  • Contribute to a collaborative team environment by managing multiple projects simultaneously and adapting to changing priorities.

• Governance & Documentation:

• • Adhere to compliance policy governance standards and maintain comprehensive documentation of processes and decisions.

  • Handle sensitive and confidential information with discretion and professionalism.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

·         Minimum of 2 years of administrative or case coordination experience, preferably in Compliance, Legal, or a regulated industry (e.g., pharmaceutical, healthcare, or financial services).

·         Bachelor’s degree in business, law, compliance, or a related field is preferred but not required.

·         Experience with compliance systems such as Navex, Archer, PowerDMS, or other case management platforms is highly preferred.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

·         Exceptional written and verbal communication skills.

·         Strong people skills with the ability to build relationships across departments.

·         Proactive problem-solving skills and the ability to manage multiple priorities effectively.

·         Strong attention to detail, organization, and time management skills.

·         Ability to handle sensitive and confidential information with discretion.

·         Enjoys the challenge of balancing competing priorities and achieving deadlines.

·         Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams) and SmartSheet

·         Familiarity with Power BI or Tableau, or other data visualization platforms to support reporting and monitoring

·         Strong data entry, reporting, critical thinking, and analytical skills.

·         Ability to quickly learn and navigate compliance software systems.

·         Familiarity with compliance concepts, practices, and procedures, especially in regulated industries.

·         Understanding of corporate governance, ethics, and compliance frameworks.

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EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Minimum of 2+ years of administrative or case coordination experience, preferably in Compliance, Legal, or a regulated industry (e.g., pharmaceutical, healthcare, or financial services).
• Bachelor’s degree in business, Law, Compliance, or a related field is preferred but not required.
• Experience with compliance systems such as Navex, Archer, PowerDMS, or other case management platforms is highly preferred.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

• Exceptional written and verbal communication skills.
• Strong people skills with the ability to build relationships across departments.
• Proactive problem-solving skills and the ability to manage multiple priorities effectively.
• Strong attention to detail, organization, and time management skills.
• Ability to handle sensitive and confidential information with discretion.
• Enjoys the challenge of balancing competing priorities and achieving deadlines.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams) and SmartSheet
• Familiarity with Power BI or Tableau, or other data visualization platforms to support reporting and monitoring
• Strong data entry, reporting, critical thinking, and analytical skills.
• Ability to quickly learn and navigate compliance software systems.
• Familiarity with compliance concepts, practices, and procedures, especially in regulated industries.
• Understanding of corporate governance, ethics, and compliance frameworks.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned