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Baltimore City

Community Stabilization Coordinator - Operations Officer I

2700 Rayner Ave. Full time

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, MAYOR’S OFFICE OF NEIGHBORHOOD SAFETY AND ENGAGEMENT

COMMUNITY STABILIZATION COORDINATOR

POSTING DATE:

11/4/2025

HOURS/SALARY RANGE:

Full time, 40 hours/week            Salary $70,338 - $112,807


GET TO KNOW US

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here:  https://humanresources.baltimorecity.gov/hr-divisions/benefits

SUMMARY OF POSITION

The Community Stabilization Coordinator (CSC) is responsible for overseeing MONSE’s neighborhood stabilization initiatives, including proactive and reactive responses for neighborhood stabilization. The CSC plays a pivotal role in strategic training, utilizing data-driven approaches, collaborating with community-based organizations (CBOs), and facilitating interagency coordinated efforts to enhance the effectiveness and efficiency of stabilization efforts.

The position also involves increasing public awareness, organizing training, and developing procedures with community partners to provide services. The Community Stabilization Coordinator will manage at least 18 stabilization responses annually, striving to connect 2,700 residents to services, ensuring strong alignment with MONSE’s mission, values, and strategic vision.

ESSENTIAL FUNCTIONS

(The following examples illustrate the work performed in this position.  Position may require some, or all, of these examples; this list is not inclusive.  Position may require related duties not listed if necessary to accomplish the work of the agency.)

  • Program Coordination
    • Coordinate and facilitate regular meetings with community-based organizations (CBOs) to address urgent community stabilization needs.
    • Coordinate immediate response efforts, including conducting door-to-door outreach and communicating with data analysts who retrieve relevant 911, 311, and 211 data to assess community needs in the immediate aftermath (24-48 hours) of a critical incident.
  • Interagency Collaboration
    • Collaborate with counterparts in key agencies within MONSE and across City government for rapid response coordination and community canvassing.
    • Ensure effective resource activation and communicate with relevant stakeholders, deliver pre- notification to partners and analyze data to determine resource needs, drawing on both anecdotal and data-driven intelligence.
  • Financial Analysis Budgeting
    • Assist the Deputy Chief of Community Engagement and Opportunity with monitoring expenditures, ensuring fiscal responsibility.
  • Data Coordination, Entry, and Reporting
    • Coordinate, track, and report on the effectiveness of neighborhood stabilization efforts.
    • Ensure all data is accurately entered into MONSE’s program management software in a timely manner to maintain comprehensive program tracking and evaluation.
    • Provide training for community leaders on utilizing data dashboards to drive accountability.
  • Community Outreach and Engagement
    • Act as the liaison for MONSE community engagement and outreach efforts. Ensure clear and effective communication between residents, service providers, and city agencies.
    • Monitor and support the efforts of community partners in providing services to residents.
    • Assist with community needs assessments, outreach, and education related to neighborhood re-stabilization
  • Crisis Management and Support:
    • Coordinate support during crisis situations, ensuring that community members affected by traumatic events receive the necessary resources, interventions, and follow up.
    • Equip community leaders and partners with the tools and knowledge to respond effectively in high-pressure situations, reinforcing the importance of a coordinated response to crises.

EDUCATION AND EXPERIENCE REQUIREMENTS

  • A bachelor’s degree in public administration, social work, urban planning, or a related field.
  • At least 2 years of experience in emergency management, with demonstrated expertise in managing complex, multi-stakeholder initiatives in city government.
  • Experience in crisis preparedness, response, and recovery programs.
  • Program coordination, crisis management, and community engagement with diverse populations.

LICENSE, REGISTRATION AND CERTIFICATE REQUIREMENTS

  • N/A

KNOWLEDGE, SKILLS, AND ABILITIES

  • Strong communication, interpersonal, and multitasking skills for effectively engaging with residents, service providers, and interagency partners.
  • Ability to coordinate multiple projects simultaneously, ensuring timely task completion while meeting deadlines.
  • Proficient in data analysis, reporting, and applying data-driven strategies to assess program effectiveness and track stabilization outcomes.
  • Skilled in fostering interagency partnerships and facilitating collaboration across agencies to achieve shared objectives.
  • Background in trauma-informed care or crisis management, particularly in community settings, and adept at managing high-pressure situations.
  • Familiarity with neighborhood policing and stabilization efforts, with experience working alongside city agencies such as BPD, OEM, MOED, DHCD and DPW.
  • Experience training communities using a train-the-trainer model, empowering community leaders to deliver training on key topics and initiatives.
  • Familiar with using data management tools, such as Apricot or similar systems, and capable of guiding others in data entry and reporting processes
  • Experience in street outreach and engaging at-risk individuals

ADDITIONAL INFORMATION

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed. 

PROBATION

All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.

FINANCIAL DISCLOSURE

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws.  Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER