Better and fairer care. Always.
We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.
Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.
About Open Support
Open Support is a community service organisation committed to providing assistance to families in need across New South Wales. Open Support offers services that are professional, flexible and responsive to emerging community needs.
As one of it’s key service areas, Open Support aims to address social isolation and loneliness. The Community Connections program offers a range of interventions and opportunities for connection that will assist people to establish and maintain meaningful social connection and in doing so, reduce social isolation and increase wellbeing.
The Role
An exciting opportunity exists for a motivated and experienced community services worker to join the Open Support team in a permanent part time capacity 1 day a week working in South Western Sydney. As a Community Connector within Community Connections program, you will provide social support and companionship to clients, with a focus on building social confidence and capacity for ongoing independent connection.
This will involve undertaking a range of face to face and virtual activities with clients such as one-to-one visits and outings, facilitating small group activities and accompanying clients to social events, until they are ready and able to participate independently. The Community Connector will work in collaboration with the client and other community resources and agencies to identify and enable access to suitable social opportunities that are in line with the client’s needs, capabilities and interests.
As the successful applicant, you will demonstrate your high-level interpersonal communication and active listening skills with clients who have diverse capabilities and backgrounds and be proactive in providing opportunities for connection. Your relationship building skills will ensure positive relationships with clients, colleagues and other service providers. The role will also require you to be confident in facilitating small groups with vulnerable people.
Essential Criteria
Qualifications in Social Work, Human Services (Welfare), Mental Health, Community Development or related discipline and/or equivalent professional experience
Current NSW Drivers Licence & insured car
Either current Children Check and NSW Police Check clearance or willingness to obtain
Current First Aid Certificate and Mental Health First Aid Certificate or willingness to work toward same
At least 2 years experience in working within a community service, aged care, mental health or disability services setting.
An understanding of the impact of social isolation and loneliness on individuals and on the community more broadly.
Ability to apply high level interpersonal communication and active listening skills with clients who have diverse capabilities and backgrounds.
Demonstrated ability to build positive relationships with clients, their families and carers in an attentive, sensitive and non-judgemental way using the principles of unconditional positive regard and client centred practice.
Experience in working with vulnerable people in a community setting and the ability to identify and manage risk to ensure the safety of self and others.
The ability to organise and facilitate small group activities with clients.
A demonstrated ability to manage time effectively and work independently and professionally within delegated responsibilities and with limited supervision
Sound written communication skills, including the ability to maintain client case files both in written and electronic formats and proficiency in using technology including email, internet, Microsoft Office and online training applications.
Experiencing in managing and de-escalating difficult situations
The ability to manage service obligations including confidentiality, duty of care, mandatory reports, WHS, other relevant legislation and professional conduct standards.
Why work at St Vincent’s?
Join us on our mission to provide care to all, including the most at-risk people in our community
Discounted access to many gyms for you and your family with Fitness Passport
Access to discounted private health insurance with Medibank
Access to a government salary sacrifice program. Make a proportion of your salary tax-free
Committed to financial support for educational development, scholarship programs, paid study leave
Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
How to apply
Please apply via the link attached. Any questions please email nnute@opensupport.org.au
Please submit your resume. A cover letter is welcome but not required.
Respectfully, this role is not open to recruitment agencies.
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan