Company

Cox Communications, Inc.

Job Family Group

Engineering / Product Development

Job Profile

Communications / Network Engineer II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Join a fast-paced team driving the design and documentation of advanced telecommunications transmission systems. You’ll deliver voice, video, data, and wireless services across regional and national converged networks. Access Engineers are accountable for projects, including database management, and are focused on the circuit design perspective of services ranging from DS-0 to DWDM. Projects also include native ethernet and IP services delivered over fiber optical and hybrid coaxial lines (HFC). Position is in a high paced environment with numerous tasks involving a wide array of product types and network architectures including legacy SONET and TDM transport.

Job Description

Under general supervision, executes detailed network implementations for new technology.
Must be to design complex 3 tier and 2 tier network architectures
Successful candidate must be able to understand ISP and enterprise network tiers and deployments.
Must be able to perform WIFI predictive, active and passive Site Surveys. Must be able to use the tools like Ekahau, IBwave etc.
Supports implementation and deployment of new services, systems, applications and architectures with installation, configuration, integration, evaluation, testing, documentation, and training.
Must have hands on experience with multiple WIFI vendors, Cisco , Meraki, Aruba, Extreme, Ruckus
Must have hands on experience configuring Layer 3 and Layer 2 devices like Routers and switches
Must be able to work and handle multiple projects and be able to meet aggressive timelines.
Must be able to create engineering packages with Network engineering topologies.
Participates in industry bodies monitoring technologies, proposals, and issues of technical interest and relevance to network operations.
Provides engineering/technical support to Cox HN Sales and Sales Engineering.
Assists with coaching and mentoring of engineers and Cox tiered support teams.
Prepares and delivers technical documentation and presentations.
Handson experience with configuring Firewalls, Palo Altos, Fortinet, Cisco etc.
Handson experience with Cisco WLC, Cisco Catalyst Center, Aruba Central, Aruba Air Pass, Aruba wireless controllers.
Handson experience with multicast routing.
Partners with cross functional teams like, Sales, Marketing, Project Management, Design engineering, and installations.
Opens, tracks, executes, and resolves escalated trouble tickets as the top-level operational escalation path related to outages and trouble conditions on network platforms. Provides technical support for all Cox transmission media.
Partners with Vendors to qualify new product and actively participate in product development.
Must be able to travel to customer site to conduct site surveys for collecting enough data points to put together Bill of Materials (BOMs) for the Cox HN Sales leads.
Creates Bill of Materials (BOMs) cost estimates for managed WIFI, Video In room entertainment systems and enterprise Network.
Works with other business partners to manage local network tools to ensure network health and tool availability.

Min Qualification

Bachelor’s degree in a related discipline and 2 years’ experience, or alternative combinations such as a master’s with up to 2 years’ experience, or 6 years’ relevant experience

Required Strong knowledge and hands on experience in OSI Layer 3 and Layer 2 Protocols. Handson experience with managed enterprise WIFI products.
2 year of experience designing complex networks and services and translating designs and architecture into operational practice and documentation
1 year of experience troubleshooting network devices and diagnostics capabilities (e.g., Documented Methods and Procedures, documented outage restorations)

Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively across teams

Preferred:

Degree in a related field (Information Systems, Computer Science, Software Engineering, Information Security, etc.)

Experience in MSO, ISP environment
Certifications: CCNA, JNCIA, CCNP, CWNA , CWDP, CWSP, CWNP.
Experience in telecommunications industry desired – preferably 3-5 years operating in a tiered level technical service assurance and/or service implementation environment

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.