JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

We are seeking an experienced Commercial Manager to join our Property Management team at Victoria Cross Tower, North Sydney. This is an excellent opportunity for an ambitious property professional who aspires to grow into a General Manager role over the next few years.

Reporting to the General Manager, you will provide front-line leadership for customer and tenant services whilst supporting financial, leasing, capital expenditure, and operational activities. Our portfolio is forecasted to grow over the medium term, offering significant career development opportunities.

Please note: We are aiming for a January/February 2026 start!

An overview of the role:

Customer & Tenant Relations

· Lead proactive communication with customers and tenants through various building media including tenant portals, email notices, forums, and regular meetings

· Manage and oversee the Customer Relationship Manager and building concierge services

· Develop and implement customer retention strategies tailored to individual clients

Property Management

· Oversee day-to-day management of Victoria Cross Tower including leasing, reporting, capital expenditure, rent roll, and debt management

· Assist with budget preparation, outgoings estimates, asset plans, and quarterly reporting

· Support lease administration, monthly invoicing, incentive claims, rent reviews, and general lease terms

· Manage licences including casual, car park, storage, ATM, and telecommunications

Financial Management

· Collaborate on quarterly reforecasting of income and operating expenditure

· Manage car park levies and monthly recharges for AHAC, security, and tenant service requests

· Assist with capital expenditure submissions and claims

Stakeholder Management

· Build and maintain strong relationships with building owners (Lendlease)

· Prepare quarterly reports and monthly management meeting communications

· Ensure House Rules and website documents remain current

Sound like you?  This is what we’re looking for:

· Class 1 or 2 Real Estate Licence or Certificate of Registration

· Thorough understanding of leases, deal analysis, negotiation, outgoings recovery, rent roll, and expenses

· People management experience

· Excellent interpersonal, written, and oral communication skills

· Proficiency in MS Word and Excel (MRI experience preferred)

· Demonstrated ability to prioritise work within tight deadlines

· Excellence in customer service

· Tertiary qualifications in property-related discipline

· Previous commercial property management experience

Benefits:

· Great employee discounts off fitness, wellbeing & other renowned bands

· 18 weeks paid maternity leave

· Private Health Insurance Discounts

· Active Social Club

· Employee assistant program

· Novated Lease for EV cars

· Paid time off for volunteer work

· Career Opportunities with Australia's #1 Commercial Real Estate firm

· Premium offices

What you can expect from us: 

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ464236

Location:

On-site –North Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.