Old Republic Title

Commercial Escrow Assistant

CA, San Jose (226 Airport Pkwy, Ste 550) Full time
WESTERN TITLE DIVISION

Job Description:

Join a team where expertise, integrity, and service excellence define everything we do. At Old Republic Title, we’ve built a reputation for delivering trusted real estate and title solutions across the nation. We’re looking for a Commercial Escrow Assistant who thrives in a fast-paced, professional environment and is passionate about providing outstanding customer service to our commercial clients.

About the Role

As a Commercial Escrow Assistant, you’ll play a vital role in supporting complex commercial real estate transactions. You’ll work closely with escrow officers, lenders, attorneys, and clients to ensure smooth, accurate, and timely closings — helping to uphold ORT’s commitment to quality and reliability.

*This is an in-person opportunity based out of our San Jose, CA. office five days per week.

*This position requires a minimum of three years experience working a commercial escrow desk.

What You’ll Do

  • Provide professional, proactive support to escrow officers throughout all phases of the transaction.

  • Communicate clearly and respectfully with clients, business partners, and internal teams via phone, email, and in person.

  • Thoroughly document all conversations and actions to ensure accuracy, transparency, and accountability.

  • Maintain confidentiality and deliver a consistently high level of customer service.

  • Manage multiple tasks, prioritize deadlines, and stay organized in a fast-paced environment.

  • Accurately prepare, review, and process escrow and closing documents.

  • Demonstrate intermediate knowledge of title insurance policies, endorsements, and escrow procedures.

  • Apply sound judgment, initiative, and strong problem-solving skills to ensure smooth closings.

  • Stay up to date with company policies, regulations, and industry standards.

  • Support company goals and technology initiatives; adapt to new tools and systems with ease.

  • Continue professional escrow education through company-provided training and resources.

What You Bring

  • Commercial escrow experience required - three years or more.

  • Strong attention to detail, organization, and accuracy under deadlines.

  • Excellent written and verbal communication skills, including active listening and professionalism.

  • Ability to multitask effectively while maintaining composure and quality.

  • Proficiency in Microsoft Office Suite and Outlook.

  • Intermediate understanding of accounting principles (debits and credits).

  • Notary commission preferred (or willingness to obtain).

  • A positive, team-oriented mindset with a commitment to excellence and customer satisfaction.

Why Old Republic Title

When you join ORT, you join a company with over a century of stability, integrity, and innovation in the title industry. We offer:

  • A collaborative, supportive work environment

  • Ongoing training and career growth opportunities

  • Competitive compensation and benefits

  • The chance to be part of a company that values professionalism, respect, and service excellence

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The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:

$40.00 to $47.00 per hour.

This position may be eligible to earn commissions based on applicable incentive compensation or commission plan(s). Specifics pertaining to the calculation and payment of those commissions will be reflected in individual commission or incentive plan documents.

Benefits may include:

  • Comprehensive medical, prescriptions, dental and vision plans

  • 401(k) plan with a discretionary company match

  • Shareholder Purchase and Reinvestment Plan

  • Basic life and accidental death and dismemberment insurance premium paid by the company

  • Voluntary supplemental life insurance for employees, spouses and dependent children

  • Fertility and Family Building Benefits

  • Paid Disability benefits

  • Paid time off programs

  • 11 Company paid holidays per year

  • Flexible spending account

  • Health savings account (available to High Deductible Health Plan participants only)

  • Employee Assistance Program

  • Educational Assistance Program

  • Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

  • Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

  • Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer