Join a Team That’s Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
We are seeking motivated and results-oriented individuals to join our team as a Collections Agent. As a Collections Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions.What You'll Do:
Contact customers via phone and email to collect outstanding debts
Negotiate payment arrangements and settlements with customers
Update customer account information and payment statuses accurately
Handle customer inquiries and resole issues in a timely and professional manner
Give customers information about products and services
Ensure customer satisfaction and provide professional customer support
Meet daily and monthly collection targets set by management
Adhere to all company policies and procedures as well as legal debt collection requirements
What We're Looking For:
This is an onsite position and all applicants must be able to work from our office located at Direct One Building, #74 Independence Square N, Port of Spain 100203, Trinidad
You have a minimum of 1 year experience working in a call center or collections role
You enjoy talking to people on the phone
You have strong communication skills
You know how to negotiate and handle difficult conversations with customers
You have a desire to grow and drive your career forward
Why Join Us?
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people’s lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
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Website – https://www.billgosling.com/careers
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At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.
Bill Gosling Outsourcing – Where your career thrives!