Why BCAA?
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
We are currently hiring a Coaching and Talent Development Strategist based in our Head Office in Burnaby.
As a Coaching and Talent Development Strategist, you’ll report to the Chief People Officer and help advance a culture of learning, leadership, and continuous improvement across BCAA. You’ll design and deliver coaching and development programs aligned with BCAA’s vision and values, empowering individuals and teams to reach their full potential. As a Certified Coach and Insights Practitioner, you’ll also lead human-skills and leadership initiatives that strengthen BCAA’s award-winning culture and drive performance excellence.
Who you are:
A trusted coach and facilitator who builds strong, respectful relationships across all levels.
Passionate about leadership development and committed to fostering individual and team growth.
A clear and confident communicator who aligns, influences, and inspires through collaboration.
Strategic and adaptable, able to balance long-term goals with immediate organizational needs.
A people-centered professional who believes great leadership drives engagement and an exceptional customer experience.
What you’ll do:
Design, implement, and sustain coaching and leadership development programs aligned with BCAA’s mission, values, and strategic priorities.
Partner with senior leaders and People & Culture teams to strengthen leadership capability, performance and culture.
Provide individual and team coaching, and advise on leadership effectiveness, change management, and culture development initiatives.
Facilitate engaging learning experiences and workshops that build self-awareness, communication, and leadership skills.
Integrate psychometric assessments and feedback tools into coaching and development processes to inform continuous improvement.
Build strong cross-functional partnerships to ensure programs are inclusive, accessible, and impactful.
What you bring:
Bachelor’s degree in Business, Human Resources, Communication, or a related field.
Coaching certification from a recognized institution; Insights Discovery Certification required; Hogan Assessment Certification considered an asset.
Instructor’s or Adult Education Diploma.
10+ years of progressive experience in leadership development, organizational learning, or professional coaching within complex customer-focused environments.
Demonstrated expertise in individual and group coaching, with strong facilitation, communication and relationship-building skills.
Experience influencing senior leaders and driving cultural and behavioural change through coaching and development strategies.
Proficient with Microsoft Office and digital learning or collaboration platforms.
Committed to ethical practice, confidentiality, and advancing organizational excellence through people development.
Internal Applicants: Please note that the internal posting closes on November 13, 2025, and the role is a Management Broadband position.
The salary range for this position is $135,000 to $150,000 per year and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 19.5%, with the opportunity to earn up to 30%.
Please note that this is a hybrid role based out of our Burnaby, BC office (3 on-site / 2 remote days). Applicants who are not located within commuting distance of our Head Office or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered.
What we offer:
The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
*for permanent employees
We’re always looking for amazing people like you. Apply today!
BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.