NeighborHealth

Clinical Resource Nurse

East Boston Full time

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:

Full time

Department:

Nursing

All Locations:

10 Gove Street – Taylor Building

Position Summary:

The Clinical Resource Nurse is a professional nurse who serves in a collaborative role with the department nursing staff to provide continuing education and support quality improvement and practice initiatives. The Clinical Resource Nurse works with department leadership staff to assure compliance with regulatory standards. The Clinical Resource Nurse is accountable for maintaining currency with own nursing practice and demonstrates commitment to own professional development and continuing education. The Clinical Resource Nurse will have continued clinical exposure to departmental workflows. Clinical practice within the department constitutes an average of 30% of the position. The Clinical Resource Nurse works collaboratively with Administrative and Medical Leadership and all health care team members in the Departments. The Clinical Resource Nurse reports directly to the Director of Nursing.

Monday - Friday, 8:00 AM - 5:00 PM with Evening and Holiday rotations

Essential Duties & Responsibilities:

  • Provides clinical input to the Operations Manager to complete 3 month review of new MA, development of goals, and annual performance appraisal.

  • Promotes a sense of “teamwork” through inclusion, collaboration, and advocacy.

  • Promotes and facilitates medical assistant clinical and professional development. 

  • Assesses needs; supports and coordinates competency based educational and training programs for medical assistants.

  • Coordinates orientation of new nurses to the department.

  • Conducts weekly chart reviews with new nurses for their first 3 months of employment. Reports this information to the Administrative Director.

  • Provides clinical input to the Administrative Director to complete 3 month review of new RNs, development of goals, and annual performance appraisal

Other Duties & Responsibilities:

  • Maintains and assures a patient/customer friendly and confidential environment.  Keeps focused on internal and external customers when making decisions.

  • Acts as a resource for medical assistants and nurses on electronic medical record management.

  • Participates in development and maintenance of Departmental SharePoint Site.

  • Coordinates/conducts audits and makes recommendations in compliance with all regulatory bodies as needed and as it relates to clinical practice.

  • Reads, understands and complies with all Standards of Conduct, ANA Code of Ethics, TJC policies, and all position responsibilities at EBNHC.

  • Participates in the delivery of direct patient care that is culturally appropriate, age appropriate, evidence based, and meets the needs of populations served.

  • Meets with individual nurses monthly (after orientation complete).

Knowledge, Skills, and Abilities Required:

  • Demonstrated teaching skills

  • Excellent interpersonal skills; Ability to communicate effectively in writing and verbally.

  • Excellence in providing care to diverse populations.

  • Aptitude for learning new information technology platforms

  • Experience with Microsoft Office programs: Excel, PowerPoint, Outlook

  • Resourceful, self-motivated, ability to prioritize


Qualifications:

  • Required: Minimum of 3-5 years licensed nursing practice experience in an ambulatory care practice setting.  Minimum of 2 years relevant management experience.

  • BSN preferred or in progress

  • Bilingual preferred

Benefits:

  • MEDICAL, DENTAL, AND VISION COVERAGE

  • LIFE AND DISABILITY INSURANCE

  • 401(K) RETIREMENT PLAN

  • TUITION REIMBURSEMENT

  • FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS

  • PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME

  • GENEROUS STAFF DEVELOPMENT BENEFIT

  • EXCELLENT MALPRACTICE COVERAGE

  • PET INSURANCE

  • FREE PARKING

  • AND MUCH MORE

EBNHC opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home — in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

Pay:

  • $39.85 - $61.75/hr Based on experience

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.