Clinical Application Manager
Remote with occasional travel
37.5 Hours & Permanent
Salary: Competitive Salary Plus Benefits (depending on level of experience, training and qualification)
Circle Health Group is proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
We have an opportunity for a Clinical Application Manager to join their team of staff in the Group IT department.
This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern, Monday to Friday.
Applicants should meet the following criteria:
- You have strong (3+ years) experience in supporting and managing clinically facing IT applications within large (~£250M+ annual revenue, 5,000+ end-users, 20+ different locations) organisations.
- You have strong (3+ years) experience in managing teams with complex workloads and evidence of large-scale project delivery.
- You have strong (3+ years) experience in service delivery of the IT environment and managing of 3rd party supplier relations.
- You have strong up to date knowledge of relevant legislation including data protection, information security and information governance.
- You have excellent interpersonal skills and a strong customer and team working ethos, able to build and maintain good, effective working relationships across IT End-Users, Clinicians, Managers, IT team and 3rd Parties.
- You have strong, demonstrable analytical and problem-solving skills with data analysis and reporting using pre-built tools.
- You have the ability to explain/translate highly technical documents to non-technical colleagues.
- You have excellent written and verbal communication, and interpersonal skills.
- You have experience of mentoring and developing team members.
- You should have experience of private healthcare based clinical or IT role.
- You should have ITIL Certification
- You should have Experience in the creation and delivery of application training.
- You should be highly self-motivated and well organised to deliver results and have a pro-active approach to duties and self-development, setting personal objectives that support the business/team goals.
- You should be keen and able to learn new technologies.
- You should be proficient in the use of Microsoft Office tools (Word, Excel, and PowerPoint), service desk management systems and analytical tools (specifically experience using SQL scripting)
Duties of this role include:
- You lead, mentor, and manage a team of application specialists, providing direction, support, and professional development opportunities.
- You foster a collaborative and inclusive team culture, encouraging knowledge sharing, innovation, and continuous improvement.
- You conduct regular performance evaluations, set clear objectives, and provide constructive feedback to support the growth and development of all team members.
- You deputise for the Head of Clinical Systems, as requested.
- You oversee the development and implementation of strategies to enhance and replace clinical applications to improve workflow efficiency, improve patient care outcomes, and drive innovation in clinical operations through the effective use of technology.
- You manage ongoing maintenance activities to ensure the stability, performance, and security of clinical applications. Continuously optimise applications to meet changing business needs and technological advancements.
- You create, maintain, and revise robust and repeatable testing methodologies that will ensure consistent testing for new upgrades, functionality and systems that will result in identifying, tracking and resolution of issues with suppliers and other involved teams.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
…and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy