Client Workforce Planning Manager - Evernorth - Remote

POSITION SUMMARY

The Client Workforce Planning Manager will be tasked with leading the build out, maintenance, and future improvements to WFM modeling in support of key client operational partners.  Candidate will need to be comfortable presenting to senior leadership both within workforce planning, as well as business areas we support.  Expectation would be that this individual would enhance our processes and hire the necessary talent to deliver optimal value to the overall organization.  This individual would be part of the client planning leadership team and be expected to provide valuable, strategic insight as the team looks to evolve the delivery of accurate, simplified visibility to the organization.  This individual would be required to collaborate with senior leadership consistently and effectively within the organizations they support. 

Candidates who reside within 50 miles of the following locations will be required to perform onsite 3 days per week:  Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ.    

Primary Responsibilities

Requires solution-based strategic thinking to enable the business to operate as lean as possible without sacrificing quality or risking metric results.

• Responsible for delivering key initiatives related to the overall workforce planning organization
• Peak-Planning responsibilities would be extensive, including coordination between planning, business partners, GSPs, and finance 
• Drive change and influence individuals at all levels of the organization to take appropriate risks
• Ensure that our Workforce Management outcomes enable proactive, accurate and timely business decisions
• Provides transparency into what levers can be pulled to maximize opportunities with staffing and capacity levels
• Hire and Develop WFM staff to ensure talent is leveraged appropriately throughout the organization

Key Qualifications

• HS Diploma or equivalent required; Bachelor’s degree preferred
• 5+ years of relevant experience in workforce planning, financial/budget planning, supply chain/demand planning, or related
• Experience interacting with and engaging clients, managing relationships 
• Demonstrated leadership capabilities, supervisory experience preferred
• Strong communication (oral and written), presentation, and facilitation skills
• Keen ability to present data and proposals for multiple audiences in a clear and concise manner that promotes alignment between teams
• Acute attention to detail, particularly with large volumes of data, comfortable working with ambiguity
• Ability to build strong relationships and earn trust of key stakeholders
• Proven ability to operate with an enterprise mindset

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 80,900 - 134,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.