Job Description:
Bring your creative agency account experience to our growing Client Solutions team as a Client Solutions Associate. In this role, you’ll be a detail-obsessed doer who keeps work moving, deliverables crisp, quality tight, and launches on point—owning internal day‑to‑day execution, final checks, and smart escalation when it counts.
We're looking for someone who can collaborate with cross-functional teams, communicate clearly and keep timelines and deliverables organized for a seamless campaign workflow.
Phreesia is a fully remote company; however, candidates located in ET and CT regions are given priority in the hiring process.
What You’ll Do:
Know your accounts inside and out: therapeutic space, competition, key audiences, etc.
Know all Phreesia Network Solutions products and implementation processes well to complete support tasks without direction or prompting.
Establish trust and work closely with day-to-day internal teams to make every campaign count.
Keep timelines, deliverables, communications crystal clear for leadership/internal stakeholders.
Collaborate with other Client Solutions team members to execute simple, well-defined projects that support the Network Solutions organization and goals.
What You’ll Bring:
Bachelor's Degree
1+ year of account experience in a creative agency environment
Solid problem-solving chops and a sharp eye for detail
Self-starter mindset who is organized, driven, and ready to make things happen
Comfortable juggling multiple priorities and maintaining organized, on-time delivery in a fast-moving environment
Effective communication, attention to detail, active listening, reliability
Proficient in Microsoft tools: PowerPoint, Excel, Word, etc.
Familiar with workflow/review tools: Jira, Monday.com, Ziflow, etc. (or similar)
Experience with AI tools: ChatGPT, Copilot, etc.
Ability and willingness to travel for occasional in-person team meetings (approximately 10% annually).
Who We Are:
At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
Top-rated Employee Benefits:
Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
Top of market rewards: Competitive compensation
Take time when you need time: Flexible PTO + company holidays
Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
Care about your families: Generous top-up for parental leave benefits
Support personal development: Continuing education and professional certification reimbursement
Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
Giveback to community: Local in-person volunteer events, and give back programs to our communities.
Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.
Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/
We strive to provide a diverse and inclusive environment and are an equal opportunity employer.