Chief of Staff to SVP Customers, Services, Integrators

Chief of Staff to SVP Customers, Services, Integrators

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

At Hewlett Packard Enterprise, everything we do is guided by our purpose – to advance the way people live and work, through engineering experiences that unlock your potential. Through this we seek to make a meaningful contribution to our customers, partners, employees and the communities we serve. It is part of our legacy and it is our future. We believe technology’s greatest promise lies in its potential for positive change.

We have exciting aspirations and a clear strategy for the future.  Our plans are to offer our full portfolio as-a-service and we are now boldly accelerating our organization as an edge-to-cloud platform as a service company. Our Hybrid Cloud and Intelligent Edge platforms, underpinned by our differentiated software solutions and combined with our innovative As-a-Service Consumption models provide our customers with control, security, real-time intelligence and flexibility. By providing the right mix of technology, people and economics, we optimize our customers IT investments to power their Digital Transformations and help them create the differentiated experiences that unlock their full potential.

Overview of Customers, Services, Integrators

Our mission is to unify the HPE portfolio to create customer value. Our core values of external focus and simplification are the lifeblood of how we operate. Our priority is our customers and their outcomes. We will continue our drumbeat of disciplined operational execution, taking time to celebrate the small wins and making the decisions that drive the big wins.

Role

Hewlett Packard Enterprise intends to appoint a Chief of Staff within Global Sales, Customers, Services, Integrators organization. The Chief of Staff is accountable for supporting the SVP and his leadership team to drive collaboration across the group and lead the overall growth plan, tracking, and execution. The Chief of Staff will also be accountable for business and operational reviews and lead executive customer engagement.

The role reports directly to the Senior Vice President of Customers, Services, Integrators and will be required to represent the SVP in meetings from time to time.

The key responsibilities are detailed below:

• Executive Review Readiness: Ensure that all parties involved are ready for various business review meetings (i.e. quarterly business reviews, state of readiness reviews, and other ad-hoc reviews) reviewing the appropriateness of the agenda, meeting objectives and outcomes are clearly understood. Pick up the follow-on actions that do not require the executive’s intervention, delegate where possible. Travel with the SVP as needed to facilitate business reviews/workshops.

• Programmatic Oversight:  Run meetings (regular & ad-hoc) and provide programmatic support to key initiatives in partnership with stakeholders – determine & coordinate the cadence & agenda, align stakeholders for preparation, and take note of the actions from meetings and follow up to ensure progress is happening.  Support the SVP on transformation and other/ongoing change management initiatives.  Responsible for following through with projects where assigned and managing to closure.

• Business Planning & Operations: Support the definition, planning & rollout of a scalable team strategy and operating model in partnership with the Customers, Services, Integrators leadership team to enable & support the broader Global Sales organizational objectives. Continue the optimization of our operating model. Act as a connection point with main stakeholders and ensure leadership team’s effectiveness in executing business plans with business outcome.

• Executive Customer Engagement: To increase SVP external engagement and provide the necessary support to maximise the SVP’s time to engage with customers and partners. Direct engagement with customers and management of executive customer relationships, managing executive sponsorships, maintaining view of status and escalation resolution with internal teams, external executive communication, and preparing SVP involvement in external facing HPE -Hosted events, ie Discover.

• Communications and Engagement: Work with Global communications on all up-communication plan to ensure consistency across the organization.

Required Capabilities

Operationalize Decisions

• Translate ideas and discussions into actionable initiatives & next steps

• Ensure right owners are assigned and stakeholders are engaged

• Ensure follow-up on unresolved discussions and decisions

Define and Drive Process

• Set up and manage key team cadences

• Add structure to meetings and interactions

• Manage the various planning processes for the SVP and the leadership team

Optimize Activities for the Business

• Maximize the organizational impact of time spent by the SVP and the leadership team

• Weigh all activities against their business relevance

• Prioritize agendas for critical topics

• Maximize meeting effectives via structure, agenda and meeting preparations

Coordinate Between Customers, Services, Integrators leadership team and stakeholders

• Act as the interface between the SVP and the team; serve as advisor/broker/mediator across the business to facilitate on behalf of the SVP

• Act as valued counsel to the SVP and a trusted advisor to the team

Required Competencies

• 8+ years of work experience, preferably with a combination of Sales or Chief of Staff Experience preferred

• Organized, structured approach to execution

• Analytical, be able to interpret key dashboards quickly and effectively, and create and manage regular and ad-hoc reports required by leadership team

• Ability to act as a key influencer: nurture relationships, build rapport and establish trust across multiple stakeholders

• Quick learner: the ability to quickly make sense of and organize ambiguous situations

• Curiosity, a hunger to understand the various aspects of the business

• EQ: the ability to tune in to others’ reactions, needs, and goals

• Strong drive to achieve and accomplish

• Selfless and supportive approach to the role

• Ability to travel as needed (approx. 25%)

Languages

Fluency in English is a key requirement.

Travel/Location

The role will be based in Houston or San Jose. Domestic and international travel will be expected.

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Decisions, Business Development, Business Metrics, Business Performance, Business Strategies, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Cross-Functional Teamwork, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Leadership, Long Term Planning, Managing Ambiguity, Personal Initiative {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#unitedstates

Job:

Business Planning

Job Level:

Master

    

States with Pay Range Requirement

The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html.

USD Annual Salary: $119,500.00 - $275,000.00

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.