Channel Manager (in) Direct / Indirect Retail 80-100%

At Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It’s where respect and innovative ideas combine with real teamwork – every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.

As Channel Manager, you will shape the execution for both direct and indirect retail channels, driving growth and delivering exceptional customer experiences. This role combines strategic thinking with hands-on leadership to strengthen partnerships and maximize performance across diverse markets. If you thrive in a fast-paced environment and have a passion for retail innovation, we’d love to hear from you.

YOUR CHALLENGE:

• Drive B2B sales performance and revenue growth across Sunrise shops
• Monitor and control key KPIs, ensuring continuous performance improvement
• Manage and coach low-performing channels to unlock their potential
• Act as the voice of retail network by collecting, analyzing, and escalating feedback on challenges, marketing needs, and best practices
• Foster knowledge sharing and provide expert input to support shop excellence
• Conduct regular on-site visits (50-60%) to strengthen collaboration, assess performance, and ensure alignment with strategic goals
• Partner with internal stakeholders to align retail initiatives with company-wide objectives

YOUR SKILLS:

• Bachelor’s degree in Business, Economics, or a related field or completed commercial apprenticeship (KV)
• Minimum 4 years of sales experience, including 3+ years in a managerial role within the telecom retail industry
• Strong stakeholder management and influencing skills
• Proven ability to motivate and inspire sales teams to achieve ambitious goals
• Excellent people leadership skills, comfortable working in a matrix organization and dynamic environment
• Passion for customer experience and retail innovation
• Native German speaker, fluent in English; Italian and French are an advantage

At Sunrise, you’ll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn’t just a program for us, it’s part of our DNA. By celebrating our differences, we achieve great things together.

Sunrise has partnered with «Advance – Gender Equality in Business». We’ve also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.

Ready to rise to the challenge? Then join the team and actively shape our future!

#ChallengersWanted

Information for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.

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