Responsibilities:
• Under general direction, responsible for supervising day-to-day plasma center operations to ensure efficient plasma collections
• Provides instructions, conducts meetings and communicates performance expectations
• Advises management of employee relations and escalated donor issues
• In conjunction with Group Leaders, facilitates donor movement throughout the center, minimizing wait and processing time
• Monitors time card reporting procedures, attendance and utilization of overtime
• Conducts error investigations and develop recommendations for process improvement
• Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback
• Ensures compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations
• May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention
Qualifications:
• High school diploma or equivalent vocational or technical training
• Bachelor’s Degree or equivalent combination of education and professional work experience preferred
• Minimum of (1) year supervisory experience required with responsibility for overseeing the activities of others
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
#VHP
CSL offers the following benefits for this full-time position: Employees (and their families) are covered by medical, dental, vision, basic life, and short and long-term disability insurance. Employees are also able to enroll in our Company’s 401(k) plan. Employees will receive 15 days of paid time off (PTO) per year for use in connection with vacations, illness, and other personal business; 9 paid holidays as designated by the Company; and 4 personal holidays. Employees will have the option to purchase Company stock. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
CSL Plasma operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.
We want CSL to reflect the world around us
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.