We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
As a Catering Premises Coordinator, you will play a pivotal role in delivering exceptional service to both the public and CIBC staff. You will serve as a front-facing representative, demonstrating strong professionalism and providing support to all stakeholders. In this position, you will ensure the smooth operation of kitchen and premises activities, while upholding the highest standards of confidentiality for all client meeting room engagements. Your commitment to prompt, courteous assistance and attention to detail will contribute to a positive and efficient environment.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How You’ll Succeed
Meeting Room Service and Guest Services: You will be responsible for the meticulous setup and clean-up of 14 external client meeting rooms, as well as servicing internal meeting rooms across 6 adjacent floors. Your duties will include tidying rooms, repositioning chairs and placemats, and ensuring all equipment from previous meetings is removed. When necessary, you will coordinate with the base building for vacuuming or extensive cleaning requirements. Throughout the day, you will deliver pre-ordered food and beverages to meeting rooms and brew fresh coffee for each meeting where it is requested. After luncheons, breakfasts, or receptions, you will promptly clean and reset rooms to prepare for subsequent meetings. At times, you may be required to clear tables or refresh rooms while clients are still present, always maintaining a high standard of professionalism and discretion.
Supplies Management and Refreshment Coordination: You will maintain oversight of all supplies in storage, proactively ordering kitchen and office essentials as needed to ensure seamless operations. You will accept and verify catered food orders, carefully unwrapping, plating, and delivering items to client meeting rooms prior to the start of each meeting. Each morning, you will refresh 15 coffee stations across floors 4 through 9, restocking coffee cups, stir sticks, sugar, milk, cream, and napkins. You will also refill coffee machines and promptly report any equipment requiring repair, ensuring a consistently high-quality experience for all guests and staff.
Operational Support & Special Tasks: You will provide flexible, hands-on support for a range of operational needs. Your responsibilities include assisting with employee moves and relocations, distributing office supplies across multiple floors, and setting up or tearing down meeting rooms. You will offer backup support to Kitchen, Reception, Security, and Premises teams, and may help coordinate catering and events as needed. Additional duties include conducting premise reviews, liaising with contractors for maintenance and repairs, purchasing small kitchen appliances, and maintaining First Aid Bulletin Boards. Your adaptability and attention to detail will help ensure a well-organized, efficient, and safe workplace.
Who You Are
You can demonstrate experience in building or office management (asset). Flexibility to work earlier or later hours (overtime) may be required when client functions are held outside of regular business hours.
You are comfortable with minimal lifting. Lifting is part of this role, up to 30lbs at times.
You put your client first. You are client focused with exceptional client service skills.
You are a strong communicator. You communicate in meaningful ways. You pride yourself on being a strong listener and speak in clear ways. You know how to establish rapport and connection with others.
You can work under pressure. You excel in fast-paced environments, effectively managing deadlines and competing priorities while maintaining a high standard of performance under pressure.
You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2026-10-30Job Location
Toronto-161 Bay St., 7thEmployment Type
Temporary (Fixed Term)Weekly Hours
37.5Skills
Accountability, Communication, Interpersonal Communication, Office Administration, Organizational Efficiency, Personal Initiative, Technical Acumen