Care Manager

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

In partnership with clients and/or families works to facilitate mental health, and if applicable, intellectual disability/autism services, and substance use disorder recovery services. Services may be provided in the home, community locations, work or school as needed and deemed clinically appropriate.

JOB DUTIES AND RESPONSIBILITIES:

• Provide supportive services including outreach, monitoring, assessment, services planning, crisis intervention, support network building, mentoring, coaching, initial screenings, locate, coordinate and monitor needed services; in compliance with departmental policies and procedures.

• Complete referrals and follow-up to all behavioral health supports identified; in compliance with departmental policies and procedures.

• Ensure coordination and collaboration with all involved staff and applicable community members.

• Utilize de-escalation and crisis diversion skills and strategies to support participants who are in crisis.

• Maintain productively standards and complete all required documentation according to departmental guidelines.

• When applicable, participate in rotating on-call as required.

EDUCATION:

This position exists within the following departments at SLUHN's Penn Foundation: Mental Health Case Management, Early Intervention Services, Center of Excellence, Intellectual Disabilities, Victory for Veterans. Dependent upon department assigned; the educational requirements are as follows:

• Minimum Bachelor’s in the human services field with relevant course work required. (ID Support, Early Intervention, Center of Excellence)

• High School Diploma or GED with 12 semester credit hours in the human services field or the ability to enroll within the first year of hire (Victory for Veterans only)

• Minimum Bachelor’s Degree in the human services field with relevant coursework required.
  or a high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science and two years’ experience in direct contact with mental health consumers. (Mental Health Case Management only)

TRAINING AND EXPERIENCE:

Must possess and maintain a valid driver’s license along with a driving record in compliance with St. Luke’s Penn Foundation policy.

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.