Business Development Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Development Manager

About your role:

Clover is the SMB payments and point-of-sale platform powering small businesses across Canada; on this growth-focused sales team you will own a defined territory and be accountable for aggressively expanding Clover’s footprint by identifying, pursuing, and closing new merchant accounts. You’ll run the full sales cycle—prospecting, discovery, tailored demos, negotiation, and post-sale handoff—while building durable relationships with owner-operators, franchise groups, and channel partners, and coordinating with marketing, product, and implementation teams to ensure seamless onboarding and sustained adoption. This high-impact, entrepreneurial hunter role requires strategic territory planning, frequent in-market engagement, deep knowledge of POS and payments technology, and the ability to convert merchant needs into measurable revenue and product feedback that helps shape Clover’s roadmap.

What you’ll do:

• Prospect, identify, and generate new business opportunities through targeted cold outreach, networking, referrals, and industry events.
• Lead the full sales cycle from discovery and product demo to negotiation, close, and post-sale handoff to implementation.
• Build and maintain strong relationships with owner/operators, franchise groups, and industry partners across restaurant and hospitality verticals.
• Deliver tailored product presentations and live demonstrations of Clover POS and associated software/features.
• Coordinate with marketing, product, and implementation teams to ensure a seamless customer onboarding and post-sale experience.
• Maintain accurate pipeline, activity, and performance records in CRM; prepare forecasting and territory reports.
• Manage in-market activities, including face-to-face prospect meetings, merchant site visits, and local events.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you’ll need to have:

• 1+ years of experience using CRM platforms for full-cycle sales (Salesforce CRM, HubSpot).
• 1+ years of experience with prospecting and sales engagement tools (LinkedIn Sales Navigator, Outreach.io, SalesLoft).
• 3+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

• Existing network or established relationships with restaurant, hospitality, and franchise operators in the assigned territory.
• Experience managing a high-travel sales territory with vehicle ownership and a valid Canadian driver’s license.
• Familiarity with interchange pricing, merchant processing fee models, and merchant onboarding workflows.
• Experience integrating POS solutions with third-party apps (ordering, loyalty, inventory) and working with implementation partners.
• Track record of quota attainment in SMB payments, merchant services, or POS sales roles.

How you’ll work:

• This role requires the use of a computer and audio equipment.
• This role requires frequent moving and/or carrying of materials weighing up to 50 pounds.

Travel:

• Approximately 50% travel off-site or to other office locations is expected.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

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Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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