Billing & Receivables Specialist – Virtual and Home

Job Description:

Better and fairer care.  Always.

For more than 175 years, St Vincent’s Care Services has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aikenhead continues to inspire our work today.

What’s on your resume is important, but what’s in your heart matters more.

Because at St Vincent’s, kindness works for us.

Reporting directly to the Accounts/Business Manager, the Billing & Receivables Specialist will be responsible for providing full Accounts partnering services to the St Vincent’s Virtual and at Home team, ensuring well-supported accounts team functions.

This is a permanent full time position based in our Brisbane Group Head Office on a hybrid working arrangement.

Key responsibilities of the role:

• Generating client invoices from Sales Orders, including any error handling
• Managing the Government portal; lodgement of events and claims, and handling verification errors
• Daily receipting in ERP & banking logs of payments (Direct debits, Bpay, EFTs, Cash & Cheques)
• Generating monthly statements for clients
• Reviewing aged debtors reports and recommending actions to increase recovery of unpaid debts
• Assisting with escalated external and internal queries (Complaints, mail outs etc.)
• Ensuring end of month processes are completed in a timely manner

Things that work for us:

• Demonstrated deb collection experience
• Solid understanding of invoicing processes, numeracy and data keying abilities
• Ability to learn and adapt quickly to using multiple computer software applications
• Tertiary qualification in a bookkeeping, administration, accounting or related field; or equivalent experience
• Home Care experience highly desirable

Things that work for you:

• Be part of a values-driven organisation committed to excellence in aged care
• Competitive salary packaging options
• Discounted private health insurance
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)

At St Vincent’s we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us.

Pre-Employment Checks

Your employment is conditional upon the completion of all required pre-employment checks, including relevant immunisations.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

Reconciliation Action Plan

St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and culture. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation, https://www.svcs.org.au/people/aboriginal-torres-strait-islander-recruitment

How To Apply

Please submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability.

Respectfully, no recruitment agencies.

Closing Date:

28 November 2025 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct