POSITION RESPONSIBILITIES:
Supporting the implementation of the Community Engagement Team for the Humana Illinois Medicaid Market by working collaboratively with the Health Equity, Clinical, Quality, Provider Engagement and Member Experiences teams.
Travel throughout region to provide education about the organization to promote enrollment
Establish relationships and actively engage with communities and community-based entities to inform and address local health equity issues (Local, Regional).
Work with provider relations to develop marketing opportunities within health centers and physician offices
Maintain working knowledge of covered benefits and program changes
Coordinate community health fairs and other informational events
Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations
Support core strategies that include authentic community engagement, working in priority communities, using data to inform practices, and seeking feedback from Member, Provider, and Community Advisory Groups to inform the development and delivery of programs and services that eliminate health disparities
Reside in the same region where they are assigned to work
Assist in coordination of Associate Engagement activities to benefit Community Partners
Regular travel to conduct member visits, provider visits, and community-based visits as needed to ensure effective administration of the Medicaid program- including occasional night and weekend events
Required Qualifications
Must reside in the state of Illinois in the Cook & Collar regions, South and West Chicago preferred.
Minimum of two (2) years of experience in community outreach, marketing, sales or related field of equivalent work experience
Bilingual: Must be fluent in both Spanish and English
Ability to communicate effectively to senior leadership, team members, and with the community
Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook
Experience working with cross-functional teams and translating requirements between business, project management and community projects or programs
Committed to improving the health of Illinoisans and reducing health disparities
Adhere to Humana's Tuberculosis (TB) screening program; screening for TB
Preferred Qualifications
Bachelor's degree
Experience in managed care or health insurance
Prior experience with Illinois Medicaid
Knowledge of community health and social service agencies and additional community resources
Working knowledge regarding health disparities and health equity
License/Credential Requirement, if applicable: State Insurance License in Accident and Health within state(s) of assigned territory
Additional Information
Regular travel to conduct member visits, provider visits, and community-based visits as needed to ensure effective administration of the Medicaid program- including occasional night and weekend events
This position will be Hybrid/Home, along with working in the field.
Adhere to Humana’s Driver safety program and have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits
Work at Home Requirements
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Interview Format
As part of our hiring process, we will be using interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.