Associate, Brand

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

 

Role Overview

As an Associate, Brand, you support the development and execution of our company’s brand vision—elevating awareness, credibility, and trust across the home service professional community. You partner closely with the Brand and Social Team to help translate our values into compelling narratives and campaigns that resonate across a diverse set of trades such as HVAC, Lawn, Cleaning, and Painting. You bring strong organization, a creative eye, and a proactive mindset to every project—ensuring our brand identity remains consistent while we scale and connect more deeply with our audience.

You are detail-oriented, energized by collaboration, and motivated to help bring big brand ideas to life through content, storytelling, and community activations. You actively contribute to brand initiatives across Community, Champion the Trades (CTT), Social Media, PR, and Pro-to-Pro engagement programs, helping to drive organic growth and brand loyalty.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Support the execution of our brand strategy across Community, CTT, Social, and Pro-to-Pro engagement initiatives
• Collaborate with Brand, Social, Content, Creative, and Product teams to ensure cohesive storytelling and brand alignment
• Assist in developing brand narratives and messaging frameworks that reflect our values and resonate across trades
• Help manage timelines, creative assets, and campaign deliverables to ensure on-time execution
• Contribute to the creation and rollout of content that elevates Pro voices and builds brand credibility
• Partner with team members to scale CTT initiatives that increase visibility and reinforce our position as the Pros’ biggest advocate
• Support brand campaign execution by coordinating social media content, PR moments, and community activations
• Identify opportunities to turn Pros into brand champions, helping to drive word-of-mouth awareness
• Participate in internal brand-building efforts and communications that reinforce our brand identity
• Help monitor and track brand campaign performance and assist in gathering insights

Qualifications:

• Bachelor’s degree in Marketing, Communications, PR, or related field, or equivalent work experience
• 1–3 years of experience in brand marketing, content marketing, or a related field
• Strong writing, editing, and storytelling skills
• Proficient in project management and able to manage multiple deadlines effectively
• Familiarity with creative asset development processes and tools (i.e. Google Workspace, project management platforms)

What will help you succeed:

• Self-starter with the ability to take initiative and thrive in a collaborative team environment
• Highly organized and detail-oriented, with a drive for consistency and quality
• Comfortable working cross-functionally and contributing to projects with multiple stakeholders
• Passion for brand building and connecting with diverse communities
• Eagerness to learn and grow in a fast-paced, mission-driven environment

 

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

 

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $57,500-$68,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

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