WHO WE ARE:
The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.
Job Summary:
Under the vision and roadmap defined by the VP, DIY & Innovation Events, the AVP will effectively lead the implementation of DIY strategic and operational plans. Managing a small team, this role is accountable for revenue growth, making strategic recommendations based on KPI’s and market insights, and the successful implementation of strategic priorities. The AVP
partners cross-functionally and with regional teams to scale supporter-centric, non-traditional fundraising strategies defined by the DIY product lines that align with the Society’s mission and goals.
Main Responsibilities:
Own and drive national revenue targets for DIY campaigns, including based on defined products.
Lead and implement the VP’s strategic vision and roadmap by clearly communicating insights on DIY performance (breakdowns, successes, proposed improvements, financial health) to internal and external stakeholders.
Oversee and manage key projects through designated team leads, including digital kit development, support levels, and the creation and implementation of playbooks.
Strengthen collaboration with Regional VPs to ensure adoption of DIY strategies, drive continual improvement, and promote integration of DIY priorities across local markets.
Define and evolve the fundraiser engagement plan, regularly analyzing effectiveness and implementing improvements to maximize participant impact.
Supervise and coach a small team responsible for campaign execution, participant support, and resource development, ensuring alignment to organizational strategy.
Develop internal reporting mechanisms (e.g., Salesforce dashboards) to measure and track DIY activity, engagement plans, and overall campaign success.
Use KPIs and performance data to generate insights, inform strategic pivots, and provide data-driven recommendations for growth and improvement.
Educate and equip internal teams and regional stakeholders with the knowledge, tools, and best practices needed to communicate DIY capabilities and priorities (e.g., ensuring Executive Directors can share effectively with volunteer leaders).
Collaborate cross-functionally with Marketing, Technology, Legal, and Operations to deliver seamless participant experiences and scalable, mission-aligned campaign tools and journeys.
Build and maintain strong relationships with internal and external partners to expand visibility, strengthen adoption, and drive investment in DIY fundraising.
What We're Looking For:
Demonstrated expertise as a subject matter expert in DIY, with a proven track record of successfully launching, scaling, and optimizing fundraising initiatives across multiple organizations.
Proven ability to align regional strategies with national campaign goals and drive event based fundraising growth.
Experience using data analytics and CRM tools (e.g., Salesforce) to inform decisions and improve campaign outcomes.
Demonstrated success managing complex event portfolios, budgets, and logistics with strategic innovation.
Strong leadership skills, including coaching, performance management, and workload balancing across teams.
Skilled in donor stewardship and relationship management, in partnership with individual giving and major gifts teams.
Experience growing and activating corporate sponsorships through strategic partnerships and collaboration.
Track record of identifying revenue opportunities through effective prospecting and donor engagement.
Commitment to continuous improvement and operational excellence in fundraising processes and participant experience.
Effective communicator with the ability to foster cross-functional collaboration and inclusive team culture.
Resilient and solutions-oriented leader who adapts well to change and thrives I fast paced environments
Location Requirements
Remote - Flexible Location
Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships.
Compensation | Benefits:
The estimated hiring compensation range for this role is $95,000 to $105,000. Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors.
You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people!
We’re committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths — whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey.
This position is classified as Leader - Leading Others.
The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.
APPLICATION INSTRUCTIONS:
We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!
Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.