Assistant Manager, Internal Controls

What is the opportunity?

Wealth Management Canada, Internal Controls, is seeking an Assistant Manager, Internal Controls, to join their team. You will be instrumental in managing the daily operations of the team, manage varying responsibilities throughout the day, and leading reporting and entry of all controls. You must be highly organized, detail-oriented, flexible and enjoy working in a fast-paced environment managing several priorities daily. Join a dynamic team dedicated to maintaining the highest standards of internal controls and operational excellence in wealth management.

What will you do?

• Act as the Enterprise Issue Management (EIM) system expert, responsible for conducting all administrative tasks, follow-ups, and ensuring deadlines are met to support WMC Risk and Internal Controls teams’ reporting and system maintenance requirements.
• Provide audit support to the department heads/managers for internal and external audits by coordinating and obtaining information from various stakeholders.
• Lead the coordination and tracking of PIPEDA requests, ensuring follow-through and meeting deadlines.
• Support Internal Control Managers with privacy and fraud related to 1LOD requirements, including reporting, tracking, follow-ups, monthly reporting and creating/updating training materials.
• Create PowerPoint presentations for monthly Internal Controls reporting and other team initiatives, and monitor the inbox to provide support as required.
• Coordinate pre and post-audit meetings, taking minutes, tracking action items, creating training material, and maintaining a comprehensive overview of branch audit results.
• Organize and maintain Internal Controls filing systems, adhering to consistent naming conventions for efficient document management.
• Respond to daily incoming operational requests and provide support to various teams such as trade operations, business risk, and front office as needed.

What do you need to succeed?

Must haves:

• Meticulous attention to detail, strong organization skills and follow-through.
• Excellent time management to keep control over multiple tasks and meet deadlines.
• Strong written and verbal communication abilities in English.
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), and Webex.
• A professional and optimistic attitude in all situations to create a positive working environment.
• Ability to complete duties independently, seeking out answers and solutions.
• Passion for continuous learning and upskilling.

Nice-to-have:

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH).
• Knowledge of RBC Dominion Securities’ and or PHN’s systems and procedures.
• Experience in the banking and/or securities industry is an asset.
• Experience with Archer and Enterprise Issue Management (EIM) systems.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities. 
• Access to a variety of job opportunities across business.

Job Skills

Business Process Design, Critical Thinking, Operational Risks, Risk Control, Standard Operating Procedure (SOP), Teamwork

Additional Job Details

ROYAL BANK PLAZA, 200 BAY ST:TORONTOTorontoCanada37.5Full timeWEALTH MANAGEMENTRegularSalaried2025-11-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.