Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
Housing Operations, a division of Auxiliary & Business Services (A&BS), is excited to welcome candidates for the position of Assistant Director. This position supports the vision and mission of the housing operations by overseeing the operations of assigned housing areas including direction of staff and initiation of all related activities to ensure effective operations, efficient use of resources, and a focus on excellence in Custodial, Maintenance, Service, Safety, and Teamwork. Deliver a well-maintained, clean, safe, and secure living experience for students and guests; supporting at least 5 staff, 50 technical service employees in a variety of housing options for over 4,000 students with an annual operating budget of near $7 million. As an incoming team member of Auxiliary and Business Services, it will be expected that all employees embody and model Penn State’s and Finance and Business’ Values to deliver an exceptional on-campus experience for our students, families, and guests.
The successful candidate will be responsible for the following:
Direct daily activities of staff and technical service employees to ensure best operational practices are followed in an effective manner and in accordance with accepted housekeeping and maintenance standards. Ensure safe working conditions are maintained in the area. Direct the formulation of plans and establishment of daily work schedules for employees. Direct staff in the planning and scheduling of work during peak time periods such as Arrival, Fall Break, Semester Break, Spring Break, and Summer.
Inspect residential areas and observe employee performance to insure conformity with standards and practices. Correct deviations through the appropriate supervisory staff. Oversee the coordination of housekeeping practices and preventive maintenance programs. Consult with staff to propose methods for improvement. Keep abreast of current developments in higher education and campus housing. Investigate, formulate, and implement new technical, cleaning, and maintenance procedures, products and equipment allowing more cost-effective use of resources.
Identify maintenance issues, initiate projects and work request and oversee implementation of corrective action by internal maintenance staff and contractors. Recommend major maintenance projects and purchases. Participate in planning phases of renovation of facilities. Participate in construction job meetings and serve as liaison during projects, while representing housing needs.
Review, analyze, and prepare annual operating budgets. Monitor monthly operating statements to ensure fulfillment of budgetary goals and established projections. Investigate, formulate, and implement new technical, cleaning, and maintenance procedures, products and equipment allowing more cost-effective use of resources. Recommend major and minor maintenance projects and purchases.
Oversee and conduct annual performance evaluations for all staff in assigned areas. Counsel and coach staff and employees on job performance, discipline, grievances, accident reports, incident reports and related matters.
As a designated Essential Employee, prepare for and respond to critical incidents to ensure continuity of operations for housing residents and guests. Assume on call responsibilities and work, as assigned, for a residential housing area in the evenings, nights, weekends, break periods and holidays. This is an 100% on-site position; telecommuting is not typical.
It is essential that the candidate have excellent written and verbal communication skills, the ability to use good judgment when dealing with sensitive and confidential information, be able to manage multiple tasks and deadlines, and demonstrate a genuine appreciation working with diverse audiences in a team environment. The successful candidate must have excellent skills utilizing Microsoft Office (O365) programs such as Word, Excel, and Teams.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
Associate Degree 6+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None
Certifications:
APPA credential of Educational Facilities Professional (EFP) or Certified Educational Facilities Professional (CEFP) preferred but not required.
More about Auxiliary & Business Services:
Auxiliary & Business Services is an umbrella organization for thirteen non-academic support units to include Housing & Food Services (HFS), Culinary Support Services, HFS Purchasing, Bryce Jordan Center, General Stores, Hospitality Services, Lion Surplus, id+ office, Multimedia Print Center, Transportation Services, Accounting and Business Operations, Information Technology, and Marketing. A&BS is one of the largest units of Penn State Finance & Business. From the dining commons to the airport, hotels, and a 16,000-seat arena that hosts sports, music, and entertainment events, A&BS provides essential services to students, faculty, staff, and the public.
Finance and Business is a value driven organization that sup‐ports thousands of university faculty, staff, and students, while also providing services to the broader community and society. Auxiliary and Business Services is part of the Finance and Business team and has a vision of being a progressive, creative, innovative, and caring organization which provides the highest quality services, leadership, and expertise valued by our customers, our staff, and the communities we serve. Our values model those of Penn State's and we are especially committed to our goal of effectively managing and developing human re‐sources within Auxiliary and Business Services while providing optimum personal satisfaction and professional growth in a di‐verse, enriching, challenging, and stimulating environment.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $51,000.00 - $74,000.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.