AppOps Intern

AppOps Intern (Release Management)
 

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada. 
 

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you. 

The AppOps Intern (Release Management) will support the AppOps team in coordinating and executing software releases, working closely with development, QA, and operations teams. This role is ideal for candidates interested in technical release management, automation, and cross-functional collaboration. 
 

You’ll be responsible for:   

• Assist in developing and maintaining release schedules, ensuring alignment with business goals and project timelines. 

• Support coordination between development, QA, and operations teams for timely and smooth releases. 

• Help facilitate release readiness reviews and communicate updates to stakeholders. 

• Create and manage change tickets following change management procedures, ensuring documentation and approvals. 

• Ensure releases comply with regulatory requirements, security standards, and organizational policies. 

• Serve as a point of contact for release-related activities under supervision. 

• Help implement and refine release management processes, tools, and methodologies to enhance efficiency and reduce downtime. 

• Identify and document release-related risks and issues; assist in developing contingency plans. 

• Support automation of release processes to reduce manual intervention. 

• Automate repetitive tasks and processes to improve efficiency and reliability. 

• Foster a collaborative environment and encourage cross-functional teamwork and knowledge sharing. 

• Take ownership of tasks during the software development lifecycle in an Agile environment. 

• Communicate release plans, progress, and outcomes to stakeholders at various levels. 

You bring:   

• You are currently enrolled in a university or college program in a relevant discipline, such as Computer Science, Engineering, Information Technology, or related fields 

• Familiarity with software development lifecycle, Agile methodologies, and DevOps concepts. 

• A self-starter mindset with a drive for continuous learning and a desire to research and implement new solutions. 

• Solid verbal, written, and analytical communication skills. You can articulate your data analysis succinctly to different people. 

• Comfortable with learning and working effectively either independently or with groups across different functions and levels – you can understand what someone’s goals are and translate them into actionable items. 

• A creative and adaptive problem-solver with a demonstrated track record of driving continuous improvement initiatives – you are known for being responsive to everyone’s needs. 

• Understanding that success is in the details – you tend to notice things that others don't. 

• Proven time management and organization skills. You can prioritize and manage your time effectively to meet deadlines. 

• Good communication and collaboration skills. 

• Proficiency with Microsoft Excel, Microsoft Office, and presentation tools. 

• Although not required, you have some familiarity or previous experience with the following: 

• Azure or AWS or any other Cloud computing 

• Containers or Virtual machines 

• IAC (Infrastructure as Code) tools (Terraform, Ansible, Cloud Computing, Kubernetes) 

• DevOps and ITIL (Information Technology Infrastructure Library) practices 

• Best practices for IT service management 

• Experience or Coursework in Agile frameworks/software delivery model (Scrum, Kanban)Agile software delivery model 

• ServiceNow or similar CRM tool 

• Interest in automation, process improvement, and technical release management 

Workstyle: Hybrid (3 days on-site) 
Location: Toronto 
Term: January to April 2026 
Duration: Monday – Friday