Application Engineer - Valves

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.

People. Passion. Performance. It is these three success factors that make KSB the company it is today.

At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

Position Title: Application Engineer - Valves

Reports To: Inside Sales Manager, Standard Business

Position Summary:

KSB Inc. is seeking a dynamic and motivated Application Engineer - Valves to join our team. This role will encompass inside sales, applications engineering, and project management, requiring expertise in industrial valve applications.

Location: Richmond, VA or Houston, TX

DUTIES/RESPONSIBILITIES:

• Serve as the primary inside sales contact for industrial valve inquiries, ensuring timely and accurate responses to customer requests.
• Analyze customer specifications and application requirements to recommend suitable KSB valve solutions.
• Prepare and manage quotations for industrial valves (Gate, Globe, Check, Butterfly, Ball, Control, and Automation).
• Coordinate customer orders from receipt to delivery, ensuring accuracy and on-time performance.
• Provide engineering support for valve selection, sizing, and technical troubleshooting.
• Work closely with Regional Sales Managers, distributors, and customers to develop and maintain strong relationships.
• Communicate directly with customers, distributors, and internal teams to provide updates, resolve issues, and deliver exceptional service.
• Maintain CRM records and documentation to track sales activities, customer interactions, and project statuses.
• Support project documentation and follow-up with manufacturing facilities and logistics teams.
• Maintain accurate records within KSB systems and contribute to continuous process improvement.

QUALIFICATIONS:

• Required:
  • 3+ years of inside sales or project coordination experience in the industrial valve or related industry preferred.
  • Strong understanding of valve technologies and applications highly desired.
  • Exceptional communication and organizational skills.
  • Proven ability to multitask in a fast-paced environment.
  • Proficiency with Microsoft Office and ERP systems.
• Preferred but not required:
  • Experience with control valve sizing and selection.
  • Understanding of industry specifications and standards related to industrial valves.
• Education / Experience:
  • B.S. degree in Engineering with at least two years of experience of centrifugal pump engineering and application. Knowledge of AutoCAD is a plus.

Drug screening and background checks required.  (EOE/M/F/D/V) Drug Free Environment

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.