At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Analyst - Global Workforce Management :-
Workforce Forecasting, capacity planning, Scheduling, RTM and Data analytics
Proficiency in WFM tools(Verint, Nice, Aspect, Genesis, Etc), reporting software, and automation platforms
Ability to operate as an individual contributor, working with minimal supervision while effectively managing critical real-time escalations
Strong understanding of Global Workforce regulations and compliance
Expertise in Google Sheets, Google Doc, Google Forms, Google slides
Ability to manage real-time operations and optimize resource allocation