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Fixed Term (Fixed Term)As a Business Analyst, you will assist with the decomposition of work, writing Business Outcomes, Epics, Features, and User Stories so that the squad clearly articulates value, acceptance criteria, and estimates to get their work done. They support decision making with clear, insightful analysis, which allows the Product Owner to make decisions on ideation viability, sequencing, and shaping business context.
YOUR RESPONSIBILITIES
The Analyst will be responsible for:
• Gathering and documenting business requirements
• Ensuring traceability across change initiatives
• Writing workflows and process documentation
• Managing work items and backlogs in Rally
• Performing data analysis to support decision-making
• Producing reporting, metrics, and dashboards
• Identifying inefficiencies and redundant processes
• Recommending improvements across Workplace streams
• Driving process automation and tool consolidation
• Supporting operational and process-driven activities
• Aligning productivity opportunities with organisational goals
• Maintaining continuity in tracking and delivery outcomes
Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.
Essential capabilities
• Communication – Clearly convey insights and recommendations to stakeholders
• Analysis – Interpret workflows and data to identify inefficiencies and improvements
• Process Improvement – Lead automation, tool consolidation, and data-driven initiatives
• Business Case Development – Build cost models for BAU and project activities
• Performance Metrics – Define and track delivery targets and progress
• Strategic Alignment – Ensure initiatives support organisational goals and continuity
• Project Understanding – Apply knowledge of project management principles and practices
Experience
• Strong communication and stakeholder management across varied business levels
• Skilled in identifying stakeholders, gathering requirements, and tracing them through testing and acceptance
• Experience working across multiple technology platforms and environments
• Proven ability to lead process improvement initiatives and drive operational efficiency
• Familiarity with managing work items and documentation in tools like Rally
• Advanced Excel skills desirable but not mandatory
THE BENEFITS AND PERKS
We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.
1. Generous compensation and benefit package
Attractive salary
20-day paid annual leave and 7-day paid sick leave
13th month salary and Annual Performance Bonus
Premium healthcare for yourself and family members
Monthly allowance for team activities
Premium welcome kit and occasional gifts of appreciation
Extra benefits on your work anniversary
2. Exciting career and development opportunities
Large scale products with modern technologies in banking domain
Clear roadmap for career advancement in both technical and leadership pathways
Access to digital learning platform such as Udemy
Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
Sponsored English course with native teachers
Opportunity for training in Australia
3. Professional and engaging working environment
Hybrid working model and excellent work-life balance
State-of-the-art & modern Agile office
Food and beverages in the office pantry
Employee Assistance Program to improve your physical and mental health
Annual team activities and company events
A solid and talented team behind you – great people who love what they do
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.
We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
If this excites you, let's have a chat over a cup of coffee!
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.