About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
The Creator Agency Consulting Manager is responsible for identifying, recruiting, and enabling agencies and strategic partners to drive growth through the Performance Creator channel. This role manages a select portfolio of agencies, co-authoring Performance Creator Gold Standard best practices that inform education, go-to-market strategy, thought leadership, and operational excellence.
What You'll Do:
Channel Strategy & Development
- Develop and execute a strategic plan to grow performance creator adoption within the agency channel.
- Identify, evaluate, and onboard high-potential agency partners aligned with company objectives.
- Design scalable frameworks and playbooks—such as Gold Standard Best Practices—for agency management, performance tracking, and collaboration.
Agency Partner Education & Enablement
- Serve as the primary point of contact for agency partners on all performance creator initiatives.
- Educate and advise agencies on performance creator strategies, monetization models, and platform best practices.
- Build long-term, trust-based relationships that drive advocacy, client success, and mutual profitability.
Program Performance & Badging
- Manage agency portfolio performance using indicators such as:
- Number of brands and active programs
- Client retention and satisfaction
- Creator community growth and engagement
- Creator payout volume (GTV)
- Demonstrated program performance improvement over time
- Support the design and implementation of the Performance Creator Agency Badging Program to recognize top performers.
Reporting & Insights
- Develop reports and dashboards to track agency performance, growth, and contribution to revenue
- Deliver actionable insights and business reviews to leadership and cross-functional teams.
- Contribute to forecasting, goal-setting, and continuous improvement efforts.
Other Duties
- Perform other related duties as assigned to support the success of the performance creator channel.
What You Bring:
- Bachelor’s degree in Marketing, Business, Communications, or related field (or equivalent experience).
- 4+ years of experience in affiliate marketing, business development, partnerships, or creator marketing.
- Proven experience working with or within agencies.
- Strong negotiation, relationship management, and analytical skills.
- Proficiency with performance marketing and CRM tools (e.g., Salesforce, HubSpot, Tableau).
Preferred:
- Experience building or scaling an agency partnership program.
- Background in e-commerce, SaaS, fintech, or digital advertising.
- Strong understanding of digital marketing and attribution models.
Key Competencies
- Strategic Thinking
- Relationship Building & Influence
- Data-Driven Decision Making
- Project Management
- Negotiation & Communication
- Results Orientation
Success Metrics
- Growth in revenue and new customers driven by agency partners
- Increase in active, high-performing agency partners
- Improved ROI and efficiency of agency-led creator programs
- Strength, retention, and satisfaction of agency relationships
Salary Range: $112,500-$131,250 OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.
- Medical, Dental, and Vision insurance
- Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
- Flexible spending accounts and 401(k)
- Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
- Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
- A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
- Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
- Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
- Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
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