HR Delivery is responsible for the administration and efficiency of HR transactions, processes, audits, and data, as well as the management of internal programs and projects.
It manages HR systems and administers HR data transactions, processes, audits, and calculations to drive operational efficiency within the function. This job family maintains personnel records related to benefits, compensation, leaves, and administers HR transactions such as hiring, terminations, contracts, salary changes, among others.
- Uses knowledge of HR processes, technologies, and control frameworks to initiate and/or complete routine employee data transactions and to monitor, audit, and ensure data integrity.
- Responsible for general transactions in corporate and local systems – hires, terminations, salary changes, transfers, audits, and employee data maintenance.
- Identifies root causes, evaluates impacts, and develops solutions for data and process failures in personnel administration and payroll.
- Develops and maintains standard operating procedures for new and/or modified personnel and payroll administration programs that affect employee data quality.
- Demonstrates knowledge of program/project management practices, solutions, and technologies, as well as change management and business processes.
- Interacts with employees and third parties (vendors and internal clients) to ensure proper execution of personnel and payroll administration.
- Responsible for data administration for business areas in LATAM (Juárez, Mexico, Chile, Colombia, Brazil) – local and corporate systems.
- Responsible for implementing, monitoring, and improving service indicators and data maintenance.
Required Knowledge, Skills, and Certifications
- Bachelor’s degree in Business Administration or related field, or equivalent work experience.
- 6+ years of experience in Human Resources, preferably in customer service, focused on service and data processing.
- Knowledge of HR information systems in LATAM countries (Brazil, Colombia, Chile, Mexico required; others desirable).
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Intermediate to advanced level in English and Spanish; Portuguese desirable.
- Knowledge of systems such as Workday, TRESS/Revolution, ADP/Celergo
Other Qualifications and Competencies:
- Strong communication skills at all levels.
- Customer service orientation.
- Results-driven approach.
- Reliability and integrity.
- Ability to prioritize workloads.
- Analytical skills.
- Initiative and teamwork.
What is expected of you and others at this level
- Apply basic concepts, principles, and technical capabilities to perform routine tasks.
- Works on projects of limited to moderate scope and complexity.
- May contribute to the development of policies and procedures.
- Completes work independently; receives general guidance on new projects.
- Follows established procedures to resolve easily identifiable technical problems.
- Works under direct and indirect supervision and receives general and/or detailed instructions.
- Develops competence by performing structured work assignments.
- Seeks interaction with other areas or departments to accomplish assigned tasks.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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