Job Description
Sponsorship:
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Please Note:
Onsite - This role is categorized as onsite. This means the successful candidate is expected to report to Warren, MI at the Warren Technical Center.
Relocation:
This job may be eligible for relocation benefits.
General Purpose of position:
Responsible for rapid problem solving, warranty part analysis and mitigation and data analysis specific to diesel engines and parts; developing and administering reliability and warranty action plans and reports for senior management, engineers, and dealer maintenance/service specialists. Lead improvement of GM warranty evaluation ratings.
What You Will Do (Responsibilities):
Reduce warranty cost expenditures and customer impact related to a medium duty diesel engine program.
Conduct technical root cause analysis of failed engines and failed engine components.
Publish warranty investigation reports based on failed part analysis, dealership visits, phone contacts and returned parts
Maintain log of returned parts including key claim information, status and tracking details
Communicate investigation reports to appropriate teams and collaborate to identify, develop and implement solutions
Develop test methodologies and apparatus to conduct physical testing of warranty return parts
Develop expertise in hands on repair methodology for various engine component failures.
Monitors field (engineering, manufacturing, dealerships) for the effectiveness of countermeasure
Identify improvements to service procedures as opportunities present themselves.
Performs miscellaneous jobs as related to assigned duties
Reports to Manager, Reliability Engineering
Your Skills & Abilities (Required Qualifications)
Bachelor Degree in Mechanical/Electrical/Automotive Engineering or equivalent experience
6 years experience in engine or vehicle assembly line
Experience in Diesel Engines
Must have ability to bend, crawl, stand, stoop and kneel in order to repair vehicles, and lift approximately 50 lbs.
Ability to travel 40% of the time or higher based on business needs domestically and/or internationally
Proficient PC skills in Windows application including Excel, Word, Access and PowerPoint and MS Power App.
Excellent written and verbal communication skills for effective report writing and delivery
Manufacturing warranty experience
Proficient in conducting engine failure and failed component analysis
Skilled in basic metrology and foundational knowledge of engine and vehicle design, production and operations
Proficient in technical communications and skilled in maintaining bilateral communications with issue owners.
Possesses high level of professionalism and integrity with a strong work ethic
Ability to see opportunities and be a self-starter with intrinsic focus on securing high value results for the organization without need for constant micromanagement.
Thorough understanding of manufacturing, QOS reliability process and requirements
What Will Give You a Competitive Edge (Preferred Qualifications)
Experience running VSPY
INCA experience
Sponsorship:
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Please Note:
Onsite - This role is categorized as onsite. This means the successful candidate is expected to report to Warren, MI at the Warren Technical Center.
Relocation:
This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.