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Heidelberg Materials UK

Administrator

Whitwick Full time
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement.

At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Administrator – Join Our Team

Location: Whitwick, Leicestershire
Salary: Competetative

Are you a detail-oriented professional with a passion for delivering excellent service? We’re looking for an Administrator to support our operations and ensure smooth, efficient service to both internal teams and external customers.

About the Role

As an Administrator, you’ll play a key role in maintaining high standards of service, accuracy, and professionalism. You’ll be responsible for a wide range of administrative tasks that support our commercial, operational, and quality objectives.

Key Responsibilities

  • Process OST charges and manage haulier adjustments

  • Investigate liability and query issues (B06/B07)

  • Manage fuel systems (BP/bunker), reporting, and fob/card distribution

  • Handle purchase orders, credits, debits, and vehicle charges

  • Support customer billing for part loads, night work, and plant opening

  • Oversee PDI processing and reporting

  • Coordinate haulier and contractor inductions

  • Produce reports on visitor numbers, vehicle performance, and queries

  • Manage customer access to online portals

  • Act as the main contact for visitors and switchboard operations

  • Handle post distribution and stationery orders

  • Provide PODs and general administrative support (filing, archiving, etc.)

What We’re Looking For

Essential:

  • Strong commitment to customer service

  • Excellent communication skills

  • Minimum Grade C in GCSE Maths and English

  • Proficiency in SAP and standard office software

  • Professional demeanor and attention to detail

Desirable:

  • Knowledge of the construction industry and products

  • Familiarity with UK geography

  • Experience in customer service, transport, or operations (minimum 1 year)

  • Background in large company environments and target-driven roles

Health & Safety Commitment

We operate with a Zero Harm philosophy. You’ll be expected to support and promote safety and environmental initiatives in all aspects of your work.

Why Join Us?

This is a fantastic opportunity to be part of a dynamic team where your contributions make a real impact. You’ll benefit from a supportive environment, opportunities for development, and the chance to work with a respected company in the industry.

Ready to apply?