Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As an Administrative Assistant II for Internal Medicine, you will perform a range of administrative duties in support of assigned healthcare professionals. Responsibilities include scheduling, managing telephone communications, welcoming patients and visitors and overseeing correspondence. Additionally, you will provide assistance with special projects and contribute to departmental operations and administrative management. Overall, this role helps provide support to both management and care management staff in making innovation and teamwork possible.
A caregiver in this role works days from 8:30 a.m. – 5:00 p.m.
A caregiver who excels in this role will:
Manage, prioritize and send out multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering and triage phone calls.
Organize and create 6-week assignments.
Schedule transport, handle the place and close process for the case managers and complete IMM letters.
Administer calendar and schedule management.
Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
Provide coverage of other areas such as front end, point of service and registration.
Coordinate management functions and assist in special projects
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
Three years of office experience
Experience using Microsoft Office Suite products (Outlook, Word, Excel and PowerPoint)
Preferred qualifications for the ideal future caregiver include:
Associate's Degree
Typing proficiency of 35 wpm with accuracy
Medical office experience
EPIC and Microsoft Office skills
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to travel throughout the hospital system
Ability to communicate and exchange accurate information
In some locations, ability to move up to 20 pounds
Personal Protective Equipment:
Follows standard precautions using personal protective.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities