Administration Officer

• Permanent Full Time | 38 hours per week
• Location: Hornsby and working across Northern Sydney Area, NSW
• Salary: $72,145 + Super + NFP Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose. 

Your Opportunity

We are seeking an organised, professional and friendly Receptionist / Administration Officer to join our team in Hornsby. This role is the first point of contact for visitors and callers and provides vital administrative support across our office with some support work across the region.

You’ll play an important role in ensuring smooth day-to-day operations by managing front-of-house duties, coordinating office administration, and supporting team members with a range of tasks.

Key Responsibilities 

• Provide professional front desk and phone reception services, greeting clients and visitors in a courteous and welcoming manner.
• Respond to general enquiries and direct calls or correspondence appropriately.
• Manage incoming and outgoing mail, deliveries, and office supplies.
• Maintain tidy and organised reception and common areas.
• Assist with meeting coordination, room bookings, and catering arrangements.
• Support the Area Manager with general administrative tasks, including meeting secretariat functions, some accounts payable and receivable processing, document preparation, and filing.
• Liaise with internal and external stakeholders to support smooth communication and workflow.
• Contribute to a positive and professional office environment.

Requirements for Success

• Previous experience as a receptionist, administrator or in a customer service role.
• Excellent communication and interpersonal skills with a warm, professional manner.
• Strong organisational and time management skills, with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Microsoft Teams).
• Ability to multitask and prioritise in a busy environment.
• A proactive approach and willingness to assist colleagues and clients.
• Demonstrated reliability, discretion, and commitment to teamwork.

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.    

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at deadlycareers@missionaustralia.com.au

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Free external, confidential counselling and access to chaplaincy support
• Volunteering Opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you