GN

Accounts & Operations Representative, Global Operations

Ballerup Full time

Do you thrive working when given a high degree of trust to manage your responsibilities? Are you ready to become a valuable part of a diverse team with various nationalities and personalities? Then we would like you to become a vital part of the foundational structure within our Regional Planning & Fulfillment team.

The team you will be part of

GN is recognized worldwide for its innovative audio, video, and gaming solutions under the Hearing, Jabra, and SteelSeries brands. Our international Regional Planning & Fulfillment team comprises 19 colleagues managing diverse functions that support B2B sales. Based at the GN HQ in Ballerup, Denmark, you'll join colleagues in a similar role, ready to welcome and guide you.

You will play an essential role in providing high-quality support to our global customers and sales colleagues, guaranteeing the accurate processing of customer orders within our systems to facilitate timely product shipments.

As our new Account & Operations Representative, you will be assigned your own portfolio of customers, which you will take full responsibility for whilst contributing to ongoing initiatives aimed at enhancing and optimizing our operational processes for increased efficiency and overall quality. Your involvement will not only ensure seamless order management but will also contribute significantly to the continuous improvement of our overall workflow.

Your contribution is appreciated, and as an Accountant & Operations Representative under the Jabra and SteelSeries division brands, you will primarily:

  • Manage orders from order entry to delivery, oversee product prices, availability, and shipping details
  • Provide high-quality customer service, addressing and resolving issues, e.g. customer complaints
  • Generate daily and weekly reports for our Customers and Sales teams
  • Coordinate logistics set-up in collaboration with 3PL
  • Develop and implement customer special requirements (SOP) in collaboration with 3PL
  • Record stock return orders from customers

To perform well in the role, we imagine that you thrive in a an environment where spotting small but crucial details, managing your responsibilities effectively and being achievement-focused is key.

  • You may hold a degree in business, shipping or similar
  • You bring experience within order management and customer service with a supply chain or sales operations function
  • You are proficient in MS Office; familiar with ERP systems, D365 is used
  • You are fluent in written and spoken English and you might have proficiency in French, Spanish or German

Most importantly, we value your curiosity, positive approach, and your ability to envision possibilities while working closely together with team and management.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we are pleased receive your application if you think you have transferrable skillsWe highly value a mindset and motivation that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are dedicated to an inclusive recruitment process and all applicants will receive equal consideration for employment

How to apply?

To apply, use the ‘APPLY’ link no later than 5 December 2025. Applications are assessed continuously, so don’t wait to send yours.

We encourage you to submit your CV without a photo to ensure an equal and fair application process.

If you would like to know more about the position, please contact Christina Dam Venø, Manager Accounts & Operations, EMEA, at Mobile +45 2048 8070.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

We hope you will join us on this journey and look forward to receiving your application.

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