This position is responsible for providing assistance to the Account Management team by supporting the credentialing process for GuideStar providers, managing electronic medical record (EMR) access, and ensuring accurate and timely updates within the Salesforce system. The ideal candidate is detail-oriented, responsive, and possesses excellent organizational and communication skills. This role ensures that credentialing is streamlined, and supports the AM in operational tasks, as guided by the VP of Account Management.
The AM Support Specialist is to facilitate administratively as one of
a point of contact and to interact with the Account Managers, GuideStar providers
non-GuideStar professionals in the field at facilities we service (DONs, Directors,
RNs, SSDs).This individual must be able to manage demanding workload with accuracy. Position requires excellent customer service skills with internal and external customers.