Hiring.fm
Nexxen

Account Manager - (12 Month Maternity Cover)

Sydney Full Time

Who is Nexxen?   
Flexible advertising, unified by data. Nexxen empowers advertisers, agencies, publishers and broadcasters around the world to utilize data and advanced TV in the ways that are most meaningful to them. Our flexible and unified technology stack comprises a demand-side platform (“DSP”) and supply-side platform (“SSP”), with the Nexxen Data Platform at its core. 

Why join the Nexxen team? 
With a global footprint, you can be part of a team that is transforming advertising through our creative, flexible and unified solutions. Employees hustle, commit and dedicate themselves to pillars that make up the Nexxen Way – the 3Cs - Customer Centric, Curious Mindset, Collaborative with No Ego.

Important Notice from Nexxen: Your Safety Matters 

At Nexxen, we care about the well-being of our current and future employees. We are aware of the growing number of online scams and fraudulent job postings, and we urge all job seekers to remain vigilant. Please be advised that Nexxen will never request payment (whether in cash, cryptocurrency, or any other form) as a condition of employment, offer positions that require you to invest in vague or dubious financial schemes, or promote roles that resemble get-rich-quick opportunities.  If you receive a suspicious message claiming to be from Nexxen or encounter a questionable job posting associated with our name, please contact us at  infosec@nexxen.com to verify its legitimacy. Your trust is important to us. Stay safe and informed.  

Nexxen Fraud Alert and Notice: Protect Yourself from Impersonation and Fraudulent Activity

 

What will I be doing?

The Account Manager is responsible for account planning and strategy for the assigned agency patches/advertisers to ensure retention and continued growth of strategic accounts. In addition, the Account Manager serves as the day-to-day contact of the assigned clients and responsible for briefs, engagement, onboarding, upsells and all account related enquiries. The Account Manager collaborates cross-functionally to deliver excellent client services as well as working closely with clients across various departments if needed to drive client satisfaction and business outcomes. The Account Manager is responsible for growing the base of advertising customers and adoption of Nexxen products within the designated accounts.

  • Responsible for account strategy and executing plan for growing, defending, and maintaining the existing book of business.
  • Onboard new clients and deploy service model and engagement plans to ensure customer success.
  • Establish and foster junior, and mid to senior level client relationships with customers.
  • Proactively identify new opportunities. Responsible for briefs, upsells and developing unique digital solutions including specifically tailored to the agency and their client’s needs.
  • Work across internal teams to meet our contractual SLA’s and client expectations on delivered products and services and keep track of progress.
  • Oversee (or/ and) maintain a superior level of client services that is aligned with company expectations.
  • Focus on Nexxen ecosystem monetization.
  • Lead tests for new products rollout and constantly provide feedback to Solutions & Products team to improve product offering.
  • Conduct business reviews. Effectively pitch & present Nexxen’s market position, and ability to deep dive into benefits of each Product, and accurately translate technical language to clients.

 

You must be:

  • 4+ years’ experience in digital media, and 2+ years in client services/ account management.
  • Proven track record of growing accounts by developing strong client relationships, understanding their objectives, and recommending the optimal strategies.
  • Demonstrated ability to understand and be comfortable with technical product offerings.
  • Excellent critical thinking, communications, and presentation skills.
  • Knowledge of the digital ecosystem/landscape and understanding of industry trends.
  • Self-motivated to dig in to learn about products, technology, customers, and competitors.
  • Strong understanding of the Programmatic market and industry desirable
  • Linear or Digital TV Planning/ Trading Experience is a plus.

 

At Nexxen, we value our differences, varied experiences, and collective contribution. We know that not everyone takes the same career path, so if you don’t match this job description perfectly, don’t worry! We would rather see your application than risk missing out on your potential to make an impact.

 

For information about how we handle your personal information please view our Applicant and Candidate Privacy Notice