$2,000 Bonus

Facility

Central Harnett Hospital

Location

Lillington, North Carolina

Department

Dorothea Dix Harnett Adolescent Psych Unit

Job Family

Clerical

Work Shift

Summary

Ensures optimum patient flow through the office; accurate and prompt entry submission of charges; initiation of new patient medical records; accurate, efficient scheduling of patient visits and timely submission of reports.

Knowledge, Skills, and Abilities

Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

Ensures completion of the new patient information packet including consents, insurance forms and other clinical documents.
Verifies and updates the computer system with patient demographic and insurance information.
Schedules appointments for follow-up visits and procedures in the computer system.
Determines the appropriate provider, length and time of appointment.
Accurately posts charges in the computer system to the proper patient account.
Collects and posts payments from patients and prepares patient receipts.
Maintains and is responsible for cash drawer (batch) and balances and closes cash drawer.
Answers basic questions about patients’ bills and insurance.
Directs patients to appropriate clinical area.
Closes and secures the office at the end of shift.
Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training:

High school graduate or equivalent required

Work Experience:

1 year clerical experience required
Medical business office or significant public contact experience preferred

Knowledge, Skills, and Abilities Required:

Ability to deal with patients under stress
Good planning and organizational abilities
speaking and hearing necessary to converse with the public
office equipment skills necessary

Physical Requirements:

Ability to see and read printed data and computer screens
Manual dexterity
Visual and auditory acuity to collect information
Verbal communication skills
Ability to lift, stoop, bend, kneel, reach and sit for extended periods of time

Required Licenses and Certifications