Summary
The Undergraduate Student Services Office within the Ivy College of Business at Iowa State University is accepting applications for an Academic Advisor II who will work closely with individual students and small groups to assist in their completion of degree requirements. Duties include assisting with recruitment and retention programs for first year and transfer students; leading orientation class(es); providing administrative support to the Undergraduate Student Services Office as well as to the students and faculty in the Ivy College of Business; and assisting in the administration of academic policies and curricular standards.
The successful candidate will have strong interpersonal skills along with an understanding of relevant issues and concerns of students, the ability to communicate professionally in multiple formats (written, virtual, etc.), and possess strong computer skills to navigate and utilize student information systems. The candidate should also possess knowledge of student development, the ability to solve problems and resolve conflicts, and interact and work collegially within a team and with groups of individuals in roles within Ivy and across campus. All staff are expected to maintain the highest standards of integrity and ethics.
Example of Duties
Advises 350-400 business students concerning degree planning, academic support services, academic policy issues, graduation requirements, degree certification, degree auditing, etc.
Assists students in making personal education decisions and meeting graduation requirements including course selections.
Guides and refers students to appropriate resources such as counseling, academic success, financial aid, etc.
Interprets academic policies and procedures to support student success.
Teaches orientation courses supporting learning community programming.
Participates in orientation and other related academic events and programs.
Assists with student recruitment and retention programs.
Provides administrative support to the Undergraduate Student Services Office and Ivy students and faculty.
Participates actively in the activities and events of the Ivy College of Business.
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Level Guidelines
Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
Responds to a broad range of inquiries and requests
May provide training and/or direction to lower-level staff
May lead projects of moderate scope and complexity
Provides guidance to students
The Ivy College of Business at Iowa State University, established in 1984, furthers Iowa State University’s land-grant ideals by training students to be knowledgeable and ethical communicators, leaders, collaborators, and problem solvers through impactful research, innovative teaching, and community engagement.
With the largest undergraduate business program in the state of Iowa and nationally ranked graduate programs, the Ivy College of Business is home to over 5000 students with a strong growth trajectory. We pride ourselves on our high ethical standards and our drive to promote an environment where all individuals may succeed academically, professionally, and personally. Each member of our community is committed to the college’s mission to link theory with practice for tomorrow’s business leaders.
The college offers undergraduate, graduate, and Ph.D. programs and is accredited by the Association to Advance Collegiate Schools of Business (AACSB International). Less than five percent of business schools worldwide receive this accreditation.