Galileo financial technologies

QA Lead

Costa Rica Full Time

Employee Applicant Privacy Notice

Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here.  Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

The Role
As a QA Leader, you will serve as the strategic and technical focal point for all Quality Assurance processes. You will be responsible for leading and mentoring the QA team, defining and overseeing the testing strategy (both manual and automated), and ensuring that our banking products meet the highest standards of functionality, security, and compliance. We are looking for a professional who not only manages the team but also has deep technical expertise in automation to audit, review, and optimize our current processes and frameworks.

Main Tasks
Leadership and Management: Lead, mentor, and develop the QA team, fostering a high-performance, collaborative, and continuous learning environment.
Quality Strategy: Define, implement, and monitor quality strategies and testing plans (manual and automated) for web banking projects, and measure the efficiency of these processes.
Process Audit and Review: Continuously review and audit existing QA processes (manual and automated), identifying bottlenecks, proposing improvements, and ensuring efficiency.
Acceptance Criteria: Work directly with Product Owners (POs), Business Analysts (BAs), and Developers to refine and validate Acceptance Criteria, ensuring they are clear, testable, and aligned with business needs.
Best Practices and Compliance: Ensure that software deliveries adhere to software engineering best practices and financial industry regulatory requirements (Fintech).
Automation Management: Oversee the architecture and maintenance of test automation frameworks (Web and Mobile), ensuring scalability and robustness.
Metrics and Reporting: Define and track quality KPIs (e.g., test coverage, defect density, regression rate) and report product quality status to management.
Quality Culture: Act as an ambassador for the “Quality Assurance” culture, integrating QA throughout all stages of the Agile development lifecycle (SDLC).

Essential Requirements (Must-Haves):

  • Leadership Experience: Proven experience leading QA teams (minimum 5+ years), with strong skills in people management, mentoring, and task allocation.
  • ISTQB Certifications: ISTQB CTFL (Certified Tester Foundation Level) and ISTQB CTFL-AT (Certified Tester Foundation Level – Agile Tester)
  • Web Automation (Python): Strong knowledge and hands-on experience in web test automation using Python as the main programming language.
  • Web Frameworks: Advanced experience with Pytest (for test structuring and execution) and Selenium/Playwright (for browser-based end-to-end automation).
  • Mobile Automation: Proven experience in mobile test automation (iOS and Android) using Appium.
  • API Testing: Knowledge of API testing (e.g., Postman or Python libraries such as requests).
  • Agile Methodologies: Solid experience in Agile environments (Scrum/Kanban), actively participating in ceremonies.
  • QA Processes: Deep understanding of the full testing lifecycle (STLC), including planning, test case design, execution, defect management, and reporting.
  • Languages: Advanced/Fluent Spanish and English.

Nice-to-Haves:

Fintech Experience: Previous experience in Fintechs, digital banks, or the financial sector, with understanding of specific regulatory and security challenges.
CI/CD: Experience with continuous integration and delivery tools (Jenkins, GitLab CI, GitHub Actions) and integrating automated tests into the pipeline.
Non-Functional Testing: Basic knowledge of performance testing (JMeter, k6) and security testing (OWASP Top 10).
Containers: Familiarity with Docker.
Advanced Certifications: Advanced ISTQB certifications (e.g., CTAL-TAE – Test Automation Engineer, or CTAL-TM – Test Manager).
Language: Advanced/Fluent Portuguese

 

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
Galileo is committed to an inclusive culture. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.